Recruitment Fraud We are aware of fraudulent recruitment activities that may involve individuals impersonating Comcast recruiters or employees. To help protect yourself, please be aware Comcast recruiters will only contact candidates from an @comcast.com or @cable.comcast.com email address. If you receive a message from a different email domain claiming to be from Comcast, please use caution and report it directly through the platform where you were contacted. For more information, visit the Fraud Section of the FAQ page. Saved Jobs (0) Current Employees Candidates Job Opportunities Life @ Comcast Benefits Early Career FAQs Search Jobs Search Jobs by Keyword Location Radius select radius 5 miles 15 miles 25 miles 35 miles 50 miles Search Jobs Xfinity Mobile Retail Service Associate- Part Time New Jersey Apply Now Save Job Overview Success Profile Benefits Responsibilities Hear From Our People Culture More About Comcast Overview We're looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that's right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready - this is your shot at a career with no limits. Whatever you want, we've got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings). Back to nav Success Profile What makes a successful Xfinity Mobile Retail Service Associate- Part Time at Comcast? Check out these top traits and explore role-specific skills in the job description below. Communicator Digital Savvy Enthusiastic Good Listener Helpful Problem Solver Back to nav Benefits We're proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life. Paid Time off We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs. Physical Wellbeing We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need. Financial Wellbeing These benefits give you personalized support designed entirely around your unique needs today and for the future. Emotional Wellbeing No matter how you're feeling or what you're dealing with, there are benefits to help when you need it, in the way that works for you. Life Events + Family Support Benefits that support you no matter where you are in life's journey. See All Benefits Back to nav Responsibilities Xfinity Mobile Retail Service Associate- Part Time Location New Jersey Req

ID R444913

Job Type Part Time Category Retail Hourly Base Pay $17.00 Date posted 09/29/2026 Apply Now Save Job Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Hourly rate is $17.00 an hour, with a 5% quarterly bonus, this is a part-time position up to 30 hours a week. The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities — Mobile Focused Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource. Demonstrate basic features and capabilities of devices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.

On-Demand Delivery, BAPIS & XM Upsell:

 Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities — When No Primary Actions Occur or on Red Floor Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. Expectations for All Employees Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas. Participate in the

Net Promoter System:

huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer-Focused; Workplace Organization; Technical Knowledge; Teamwork; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving;

Professional Integrity Salary:

Base Pay:

$17.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years Apply Now Save Job Share this job Facebook X LinkedIn Email Back to nav Hear from our people "There are lots of opportunities and one thing I love about this place is that if you work hard, there's always a reward for you. If you have a vision, there's always a mentor out there to help you execute it." Amadou Retail Store Manager "Get ready to work with a company that encourages and supports your career journey while using technology and innovation to deliver an awesome experience to our customers." Semhar Retail Store Manager Previous Slide Next Slide Back to nav Culture At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self. Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package. We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us. You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand. Back to nav More About Comcast Comcast Business Offers Customers Enhanced Speeds, 99.99% Network Reliability, Quicker Deployment Over Nation's Largest Converged Network Comcast Business today announced the expansion of its long-standing Dedicated Internet solution, providing symmetrical speeds, a guaranteed network uptime Service Level Agreement (SLA), and proactive network monitoring to a million more businesses across the country - all delivered over its advanced network. Xfinity's Most Sustainable Packaging Yet, Made in the USA From design and manufacturing to shipping and recycling, we designed our latest hardware packaging solution with conservation at its core. Xfinity Mobile Launches New Premium Unlimited Plan with Gig Speeds; Customers Save Over Half Compared to the Big Three Customers with two Premium Unlimited lines will cut their bill in half during the first year compared to similar plans from the big three cellular companies. The new plan includes 4K UHD streaming, more WiFi hotspot data, advanced spam call protection, and the option to upgrade their phone twice a year. Back to nav Jobs For You Featured Jobs Recently Viewed Jobs Saved Jobs Xfinity Retail Sales Consultant Jacksonville, Florida Retail 10/06/2026 Xfinity Mobile Retail Service Associate - Bilingual Spanish Naples, Florida Retail 10/06/2026 Xfinity Retail Sales Consultant Knoxville, Tennessee Retail 10/02/2026 Talent Community Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast. Sign Up Here Job Alerts Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one. Get Started Got a Question? Check our FAQs or connect with @ComcastCareers (opens in new window) . Facebook X LinkedIn Glassdoor YouTube Instagram

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COMCAST CORPORATE

Comcast Corporate Terms Candidate Privacy CA Notice Comcast Policy on EEO Do Not Sell My Personal Information Motion Settings Sitemap Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast endeavors to make our career site accessible to any and all users. If you would like to contact us regarding accommodations for any part of the application or interview process, please contact TalentAccommodations@comcast.com. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response so please visit our FAQ page for more information. Comcast participates in the

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