Job Summary

INSIDE SALES JOB DESCRIPTION LEARN THE MANUFACTURING PROCESS OF THE PRODUCT TO BE ABLE TO MAKE KNOWLEDGEABLE SUGGESTIONS TO OUR CUSTOMERS. WORK CLOSELY WITH OUR SHOP FOREMAN/PRODUCTION WORKERS TO ANSWER QUESTIONS, PROVIDE INFORMATION FROM CUSTOMER, IF NEEDED. MONITOR EMAIL/PHONE CALLS TO ASSIST CUSTOMERS IN ORDERING PARTS. KEEP ACCURATE NOTES AS FAR AS SHIPPING/BILLING INFORMATION, CREDIT CARD INFORMATION, ETC. LEARN THE PROCESS OF ENTERING ORDERS INTO OUR SOFTWARE SYSTEM. WE ARE CURRENTLY USING SAGE ACCOUNTING. COMPLETING A SECOND ENTRY OF ORDERS ON AN EXCEL PRODUCTION SHEET FOR THE SHOP, REVIEWING THIS EVERY FRIDAY TO CONFIRM WE ARE MEETING SHIP DATES. PARTICIPATE IN A DAILY MANAGEMENT MEETING WHICH INCLUDES FOLLOWING PRODUCTION, KEEPING UP WITH THE PROGRESS OF ORDERS AND PROVIDING UPDATES TO CUSTOMERS, IF NEEDED. AS TIME PERMITS, FOLLOW UP ON QUOTES, THE ABILITY TO DO COLD CALLS FROM A PROVIDED CONTACT LIST. PROVIDE OUTDATED DRAWINGS TO ENGINEERING THAT NEED UPDATED. ARRANGE CUSTOMER VISITS FOR THE OWNER BASED ON LOCATION/NEED, AS REQUIRED. ESTABLISH A WORKING RELATIONSHIP WITH OUR MARKETING COMPANY TO KEEP OUR WEBSITE UPDATED, PROVIDING THEM WITH PHOTOS/DESCRIPTIONS/PRICING FOR NEW PRODUCT. OCCASIONALLY PROVIDE UPDATED INFO ON EXISTING PRODUCT LINE.

Competitive pay +

Commission and Bonuses Pay:

$55,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance

Work Location:

In person