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MegThink

Customer Service Sales Support Representative

Career Insights for Sales Support Representative

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Scorecard

Based on Ohio data

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What they do

A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.

$38,584 / year median in Ohio

-22% projected decline

Explore Career

Job Description

Key Responsibilities:
  • Respond to client phone calls and emails professionally and promptly
  • Assist customers with service requests and documentation
  • Support sales communications and account updates
  • Recommend products and services based on customer needs
  • Maintain accurate client records and reports
  • Coordinate communication across departments
  • Escalate complex issues appropriately
  • Manage multiple priorities in a fast-paced office environment
Required Qualifications:
  • Customer service or sales support experience required
  • Strong verbal and written communication skills required
  • Proficiency in Microsoft Outlook, Word, and Excel required
  • Excellent organization and attention to detail
  • Professional and dependable work ethic
  • Insurance or financial services experience is an asset
  • Associate degree or equivalent experience preferred
  • LOCAL candidates only — must live within 20-30 minutes of
Painesville, Ohio Benefits:
  • Health Benefits
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Career advancement opportunities within a professional team environment
Pay:
$40,000.00
  • $50,000.
00 per year
Benefits:
401(k) Health insurance
Experience:
Customer support: 2 years (Required)
Work Location:
In person