Enterprise Mobility Keyword Location Search view all jobs Seasonal Sr. Customer Assistance Representative - Mt Pocono Pocono Summit, PA Posted yesterday Apply Now Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in our airport location. The seasonal window ends on or before January 4, 2027 and cannot exceed 140 days. Opening available at the following branch location: 2671 Route 940 Pocono Summit, PA 18346 This pay for this position starts at $16 / hour

Hours of Operation Monday- Friday:

8:00am-6:00pm

Saturday and Sunday:

9:00am-12:00pm Full and part time flexible schedules available Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities We are hiring now for immediate openings.

Responsibilities include:

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers and other business partners Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Understand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipment Notify Management of any known vehicle problems and any required vehicle maintenance Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assigned Maintain a regular and reliable level of attendance and punctuality Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years of age Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future High School Diploma or G.E.D. required Must have a minimum of 1 year prior customer service retail or administrative support experience Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 3 years This is a seasonal position and you may work up to 140 working days during the defined season and must experience a 3 month break in service prior to working as a seasonal or regular employee. Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment. Apply Now Active Filters Seasonal Sr. Customer ... Pocono Summit, PA Clear All Powered By Cookie Policy We use cookies to improve your experience on our site. To find out more, read our privacy policy Accept Cookies Decline Cookies