Hennessey Agency, LLC is looking for a dynamic person to join our team. We are a unique Insurance Agency and are looking for the right person to grow with us. This is an in-person full time position. There is not an option for remote work. Insurance license is required within 90 days of employment if candidate does not currently hold a Property & Casualty license. Client Support & Sales Representative Job Description As a Client Support & Sales Representative , you will help support Hennessey Agency, LLC retain clients.
You will do so by:
Answering incoming calls within 2 rings Assisting clients to enroll in their Farmers.com account, Signal, paperless billing, and EFT/automatic monthly payments Assisting clients with bill payments via phone and in person in the office Assisting walk-in clients needing service Answering basic questions for clients and transferring client to Licensed Agent when necessary Scheduling Annual Reviews with clients when requested by client Providing excellent customer service to policyholders Creating your own daily schedule, emailing, and corresponding with customers Calling current clients to offer a Holistic Insurance & Financial Review As a Client Support Specialist , you will also support the Hennessey Agency, LLC grow with new clients: Connect with current clients to offer additional products & services. Assisting with incoming quotes from new and existing clients. As a Client Support Specialist , you will also support the Hennessey Agency, LLC with general office tasks.
You will do so by:
Maintaining a clean and functional work environment Make sure trash/recycling has been taken out at the end of the week. Make sure public areas are kept clean Set up coffee for the next day Alert Agency Owner or Office Manager when office supplies are low (such as paper, ink, stamps, coffee, beverages) Adheres to the Agency's Mission, Vision, Values Skills/Requirements The qualified candidate will have: Sales and/or customer service experience Excellent communication skills - both written and verbal Entrepreneurial spirit with a fearless and positive attitude Self-motivation and goal-orientation Desire to continually learn new products and services Desire to be active in the community Intermediate computer skills Pass Farmers licensing background check Pay & Promotion This position is $17- $20 per hour base pay DOE. Property & Casualty License required within 90 days of employment. This position is 30-40 hours per week. After 1 year of success in position, a 4 day work week may be available.
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
Employee discount Paid time off Paid training Retirement plan Work from home