Job Title:

Store Associate Team:

Enterprise Programming Classification:

Full-Time, Non-Exempt Reports To:

Thrift Store Coordinator Direct Reports:

None Position Summary The Store Associate is responsible for performing tasks related to receiving, processing, merchandizing and selling donated items at the Thrift Store. Position Qualifications For Employment with Oliver Gospel A believer in Jesus Christ Affirm without reservation Oliver Gospel s Statement of Faith Fully support Oliver Gospel s Mission, Vision, and Values Statements Ability and desire to work in harmony with other Oliver Gospel employees Be on time and ready to work at the assigned work location on every scheduled day of work Due to sensitivity for potential impact upon Oliver Gospel s Program Participants, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event Valid South Carolina driver s license For the Store Associate High School Diploma or equivalent experience Strong communication and relational skills Excellent customer service experience and skills Experienced team player Position Responsibilities Receive, sort, clean, price, and merchandize donated clothing and hard goods Welcome and assist customers, donors, and guests in a friendly and pleasant manner Handle customer service issues in a professional manner Assist in maintaining cleanliness of the entire store by picking up, straightening, cleaning, and organizing Operate point of sales devices with financial accuracy and integrity Assist in unloading the truck Assist in hauling trash to dumpster Assist customers in loading purchased goods Assist in store opening/closing procedures Assist the creation of store displays and promotions Answer phone calls and communicate in a professional manner Welcome and actively work alongside volunteers and OG Works participants Perform other duties as assigned by the supervisor Core Competencies Ability to establish and maintain appropriate working boundaries and relationships Task-oriented and self-motivated Detailed and careful in handling assignments Ability to maintain a professional demeanor Ability to maintain a positive attitude Ability to be respectful to donors, guests, customers, and other employees Ability to multi-task, prioritize and deal with interruptions while meeting deadlines Mental and Physical Demands Ability to work in a changing, growth-oriented environment Ability to concentrate and apply mental processes Ability to follow the instructions of the supervisor Ability to work with disruptions, critical issues and emotional individuals Ability to stand and move about the store for long periods of time Ability to continually bend, reach upward and outward to handle merchandise Ability to frequently lift, carry, push or pull materials weighing up to 50 pounds Ability to engage in limited exposure to health-related issues such as colds, viruses, etc.