Center Associate The UPS Store 7355 - Possum Kingdom Lake | Graford, TX Position Overview The UPS Store 7355 at Possum Kingdom Lake is looking for a friendly, dependable, and motivated Center Associate to join our team. This is a customer-facing position where you'll play an important role in helping local residents, lake-area visitors, small businesses, and other customers with their shipping, printing, packing, mailbox, and business service needs. The Center Associate provides world-class customer service by receiving and processing packages for shipment, assisting customers with packing and shipping solutions, and operating copiers, printers, fax machines, binding and laminating equipment, and point-of-sale systems. The ideal candidate is personable, professional, detail-oriented, and comfortable working in a fast-paced retail environment. You should enjoy helping people, be willing to learn, and take pride in finding the right solution for each customer. Previous retail, sales, shipping, printing, or customer service experience is helpful, but we are willing to train the right person. Because The UPS Store offers a wide variety of products and services, the ideal candidate is a fast learner who takes initiative and wants to become knowledgeable about all aspects of the business. Responsibilities Deliver outstanding customer service to walk-in customers and telephone inquiries Greet customers warmly and create a positive, professional experience Listen carefully to customers' needs and recommend appropriate products, services, and cost-effective solutions Receive, weigh, measure, process, and prepare packages for shipment Assist customers with packing and shipping options and explain services accurately Process transactions using point-of-sale systems and handle payments responsibly Operate and maintain copiers, printers, scanners, fax machines, binding equipment, laminators, and other center equipment Assist customers with printing, copying, scanning, faxing, document finishing, and other business services Learn and confidently explain all products and services offered by the center Follow established procedures for shipping, packaging, printing, cash handling, and customer privacy Maintain accurate records and pay close attention to details, including addresses, shipping information, and customer orders Maintain a clean, organized, professional, and safe work environment Restock supplies and help maintain the appearance and functionality of the center Work cooperatively with team members and leadership Be willing to learn new equipment, software, services, and industry practices Help educate and support fellow team members as your knowledge grows Perform other duties as assigned Qualifications High school diploma or GED preferred/required Previous retail, customer service, sales, shipping, printing, or office experience is a plus Strong computer and internet skills Familiarity with Microsoft Office and Adobe applications is helpful Excellent telephone and interpersonal skills Strong verbal and written communication skills Good spelling, grammar, basic math, and attention to detail Friendly, outgoing, and genuinely helpful personality Professional appearance and positive attitude Prompt, reliable, responsible, and able to work independently Comfortable learning new technology, equipment, and procedures Able to multitask and remain organized during busy periods Able to lift and move packages weighing 40+ pounds Must be comfortable standing, walking, bending, and performing physical tasks throughout a shift What We're Looking For We're looking for someone who understands that great customer service is more than simply completing a transaction . Our customers count on us to help them solve problems, meet deadlines, and choose the right service for their needs. A successful Center Associate is someone who: Enjoys working with people Has a "how can I help?" attitude Takes pride in doing things accurately and correctly Is dependable and follows through Learns quickly and asks questions Can stay calm and professional when the center gets busy Is comfortable recommending products and services when they genuinely benefit the customer Takes initiative rather than waiting to be told what to do Wants to become a knowledgeable and trusted member of the team Work Environment This position is based at The UPS Store 7355 serving the Possum Kingdom Lake and surrounding communities . The role combines customer service, retail sales, shipping, technology, and hands-on work. No two customer interactions are necessarily the same, so flexibility, curiosity, and a willingness to learn are important. If you enjoy helping people, solving problems, learning new things, and being part of a local team, we'd like to hear from you. Interested candidates should apply in person.

Pay:

From $16.00 per hour Expected hours: 18.0 - 40.0 per week

Work Location:

In person