Sales Associate HOTWORX - Plano, TX. (Park & Preston) Plano, TX Job Details Part-time $10 - $20 an hour 1 hour ago Benefits Employee discount Qualifications Customer retention Guest relations Maintenance Fitness sales Customer relationship management
Full Job Description TSA Mission:
To provide superior customer service, drive traffic into the location, continually increase the membership base, and focus on the retention of current members.
TSA In Studio Work Hours:
10-20hrs/week
Initial and Required Training & Certifications:
Complete all assigned HOTWORX® University Online required courses included in the Trainer Sales Associate curriculum. Complete any newly introduced HOTWORX® University Online courses as they are available. Subscribe to the HOTWORX® weekly blog. read weekly and put into practice. Ensure that all staff members do the same. Encourage customers to subscribe to the blog as well. Participate in any team or corporate training including webinars as assigned by the general manager.
Basic Duties & Responsibilities:
Always use the time clock provided to account for all work hours. Arrive early, 15 minutes is recommended before all scheduled work shifts, outside promotions, corporate sales appointments, and employee educational/training sessions. Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct. While on the clock or attending any official studio functions, all staff must wear officially branded tops with official name badges at a minimum. No exceptions are allowed. Follow general cleaning and maintenance checklists and guides as assigned by management. Complete all daily open/closing procedures and checklists for each shift. Participate in daily marketing checklist tasks as assigned by management.
Customer Relations, Training, and Other Duties:
Ensure that members understand how to use the Burn Off App Make every member feel special and keep them motivated for the workouts Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions, answering all post-workout questions, and providing suggestions on gear, hydration, and other retail items. Promote participation in the Burn Off Challenge and use of the HOTWORX® App. Sell memberships and do the necessary prospecting and outside promotions for new members. Achieve all membership sales goals. Full billing information and signatures are required for completed sales. Sell retail and learn everything that needs to be discovered about all products and future products that will be introduced. Achieve all retail sales goals. Perform the lesser exciting duties with positivity such as cleaning and keeping the equipment in tidy order. Do what is necessary to meet all prospecting and sales goals.
Marketing & Prospecting Duties:
Assist manager in social media engagement posts, promotions, and ongoing ad campaigns by providing insight on results, ideas, and more to increase traffic and promote online engagement. Review and update Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties and follow to increase sales opportunity and personal commissions. This includes new member follow-up, new guest tracking, daily marketing checklist, etc. Utilize all HOTWORX® marketing tools simultaneously and consistently to maximize traffic. Personal Minimum Prospecting Requirements are as follows: Generate a minimum of 5 new guests per month through the guest pass program Enroll a minimum of 10 new Members each month (50% or higher closing %) Generate a minimum of 30 new guests per month through the Ambassador Program Secure 5 new guest (red) appointments each day
NOTICE:
This job description is in no way an employment contract. Employment may be terminated at any time within state and federal labor law regulations for failure to perform the duties outlined in this job description.
Sales Commissions and Other Benefits:
Meet and exceed sales goals to earn commission. Commission for retail and membership sales Bonuses for meeting and exceeding studio performance Free membership Employee discounts Casual fitness dress code Qualifications Previous experience in sales preferred Familiarity with point-of-sale (POS) systems is advantageous. Ability to work flexible hours, opening, closing or Saturday shifts as needed. A proactive attitude towards learning new products and sales techniques is essential.
Pay:
$10.00 - $20.00 per hour Expected hours: 10.0 - 20.0 per week