Parts Counter Associate Riverton Acura Murray, UT Job Details Part-time 3 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Retail customer service procedures Customer communication Sourcing Customer relationship building Guest relations Customer order taking Cycle counting inventory management Parts administration experience within automotive industry Client relationship development Order shipping Parts administration experience within retail industry Driver's License Order fulfillment receiving Sales quoting Client retention Customer engagement Automotive parts sales Shipping and receiving inventory management Computer skills Logistics order management Wholesale sales environment Entry level Full Job Description Parts Counter Associate About the Role Riverton Acura is looking for a Parts Counter Associate to join our fixed operations team. This role is all about people: greeting guests with a smile, helping them find exactly what they need, and making every interaction at the counter reflect the premium experience Acura owners expect. You'll also support our wholesale accounts, so a customer-first mindset that carries over to business partners is key. This is a great opportunity for someone who thrives in a fast-paced, team-oriented environment. What You'll Do Greet and assist walk-in retail guests and internal technicians at the parts counter, providing friendly, knowledgeable, and efficient service Look up parts by VIN and part number, and source parts through Acura/American Honda parts systems and outside vendors when needed Bring that same customer-first approach to our wholesale accounts by processing orders, quoting pricing, and ensuring accurate, on-time fulfillment Build and maintain strong relationships with retail and wholesale customers to earn repeat business Pull, stage, and prepare orders for delivery or pickup Maintain accurate inventory records, including receiving, stocking, and cycle counts Collaborate closely with the service department, technicians, and fellow parts team members to keep operations running smoothly Follow up on back orders, special orders, and returns What We're Looking For Excellent customer service skills: friendly, responsive, and detail-oriented A strong, positive team player who communicates well and pitches in wherever needed Open to candidates at any experience level; prior dealership parts counter or wholesale experience is a plus Experience with Acura/Honda parts systems or Dealertrack is a plus Comfortable using computer systems for parts lookup, ordering, and inventory Ability to multitask in a fast-paced counter environment Reliable, punctual, and able to work a full-time schedule including rotating Saturdays Valid driver's license with a clean driving record Schedule Full-time position with rotating Saturday shifts. Why Riverton Acura? A career, not a job. We invest in our people with paid Acura factory training and real opportunities to grow, whether that's advancing within the parts department or moving into our technician apprentice program. Treated like a person, not a number. We're a locally owned, family-oriented dealership. You'll know your managers, and they'll know you. Benefits that take care of you and your family: Medical, dental, and vision insurance Supplemental insurance 401(k) Paid time off Paid holidays, including Christmas Eve Employee discounts on vehicles, parts, and labor