Office Associate - Customer Service & Sales Support About the Role For over 110 years, Grand Home Furnishings has been a staple in the communities we serve across Virginia, Tennessee, and West Virginia. We will always go above and beyond to make the customer happy. As an Office Associate in our Waynesboro store, you play a vital role in the sales process—ensuring that orders are processed correctly, payments are handled accurately, and customers receive the support they need.

Key Responsibilities Process Sales:

Handle sales orders and credit applications with a high level of accuracy.

Customer Support:

Greet customers, answer phone inquiries, and assist with account questions.

Cash Management:

Maintain cash drawer accountability and perform end-of-day reconciliations.

Team Collaboration:

Work alongside the sales team to ensure a smooth transition from the showroom floor to the final purchase. Qualifications High school diploma or equivalent Previous experience in an office, retail, or customer service setting Proficiency with computers and the ability to learn new software Strong attention to detail (specifically with paperwork and numbers) Ability to work a rotating retail schedule, including evenings and weekends What We Offer Competitive compensation Health, Dental, and Life Insurance Long-Term Disability coverage Retirement Savings Plan Paid Time Off (Vacation, Holiday, and Sick Leave) Employee discount (available after 6 months) Thorough training and a stable, family-owned work environment

To Apply:

Submit your resume for immediate consideration.

Immediate Hire Available Location:

436 Tiffany Drive, Waynesboro, Virginia 22980

Note:

All candidates are subject to drug screening and background checks prior to employment. Grand Home Furnishings is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

$15.50 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

10 key typing: 1 year (Preferred)

Work Location:

In person