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Speck Buick GMC of Tri-Cities

Service Lane Coordinator

Entry-Level JobVerifiedNo experience needed

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What they do

A Greeter welcomes customers or guests into businesses, creating the first impression. Assist with any queries and promote the business' facilities or operations. Greeters also farewell guests or customers. Escalates any issues or concerns to management.

$38,650 / year median in Washington

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Job Description

Service Lane Coordinator -
Monday-Friday, No Weekends Schedule:
Monday-Friday | 7:30 AM-4:30 PM | No Weekends Are you friendly, organized, and someone who enjoys staying busy? We are looking for a Service Lane Coordinator to join our Service Department and help us provide a great experience for every customer who comes through our doors. The Service Lane Coordinator is the first point of contact for our service customers . You'll greet customers as they arrive, help direct vehicles through the service drive, keep the lane organized, and work closely with our Service Advisors to make sure customers are taken care of quickly and efficiently. This is a great opportunity for someone who enjoys working with people, likes a fast-paced environment, and wants a consistent Monday-Friday schedule with no weekends . What You'll Do Promptly greet and acknowledge customers as they arrive for service. Direct customers and vehicles through the service lane and keep traffic moving efficiently. Identify scheduled appointments and help organize walk-in customers for Service Advisors. Review the next day's appointments so you're prepared to recognize and welcome arriving customers. Move and park customer vehicles in designated areas as needed. Assist Service Advisors with vehicle and key organization. Help with customer vehicle walkarounds as needed. Show customers to the waiting area, restrooms, showroom, and other areas of the dealership. Keep the service drive clean, organized, professional, and free of trash and debris. Shuttle customers, transport parts, and run dealership errands as needed. Communicate customer needs, concerns, or service-lane issues to the appropriate team member. Participate in department meetings and training. Follow all dealership policies, procedures, and safety requirements. Work cooperatively with Service Advisors, technicians, and other dealership team members. Assist the Service Department with other duties as needed. What We're Looking For Friendly, outgoing, and comfortable interacting with customers. Dependable and punctual. Organized and able to manage multiple customers and vehicles at once. Comfortable working both indoors and outdoors throughout the day. Able to safely drive and park a variety of customer vehicles. Strong communication and customer-service skills. A team player who is willing to jump in and help. Professional appearance and demeanor. Valid driver's license, 3 years license minimum, and acceptable driving record required. Schedule Monday-Friday, 7:30 AM-4:30 PM No weekends! Our customers form an impression of our Service Department from the moment they arrive. If you're someone who enjoys helping people, takes pride in creating a great first impression, and likes being an important part of a busy team, we'd love to meet you. Apply today to join the Speck Dealerships team! Equal Opportunity Employer Speck Dealerships is an Equal Opportunity Employer. All employees and potential employees will be recruited, selected, trained, promoted, and transferred without regard to age, race, sex, sexual orientation, religious or political beliefs, military or veteran's status, marital status, national origin, genetic information, disability or any other consideration made unlawful by applicable federal, state, or local laws. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, growth potential and previous work record as it pertains to the position applied for.
Pay:
From $17.13 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location:
In person