A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
Storefront Customer Service Assistant Sequim Computer Services by FixIT Computer & Tech is hiring a part-time Storefront Customer Service Assistant for our Sequim location.
Pay:
$20-$24/hour , depending on experience and ability. This is primarily a customer service and storefront position . You do not need to be a computer technician or have an IT degree to apply. We are looking for someone who is dependable, organized, comfortable talking with people, and able to make customers feel welcome and taken care of. For the right person, however, this can be much more than a front-desk job. Our industry offers opportunities to develop real-world skills in computer support, troubleshooting, networking, cybersecurity, field service, and small-business technology. Someone who starts by helping customers at the storefront may eventually grow into hands-on technical work and a career with strong long-term earning potential. What You'll Do Greet customers and make them feel welcome Listen to customers and help identify what they need Check computers and other devices in and out for service Collect customer information and accurately document problems Answer phones and take messages Schedule or help coordinate service appointments Contact customers with updates or when their devices are ready Process customer pickups and basic payments Keep customer devices, paperwork, and accessories organized Maintain a clean and professional storefront Help with basic inventory and supplies Learn our procedures for protecting customer privacy and information Work independently during portions of the day What Matters Most to Us We can teach technology. It is much harder to teach someone how to genuinely work well with people. We are primarily looking for someone who: Is friendly, patient, and comfortable talking with customers Can remain calm when someone is frustrated or confused Communicates clearly Is dependable and shows up when scheduled Pays attention to details Is organized and trustworthy Is comfortable working independently Is willing to ask for help rather than guess Has curiosity and a willingness to learn Basic familiarity with computers, smartphones, or everyday technology is helpful, but advanced technical knowledge is not required . Where This Position Can Lead Someone who shows interest and ability may gradually learn: Basic computer setup Windows and software troubleshooting Data transfers and backups Hardware upgrades Malware and online-safety services Networking and Wi-Fi troubleshooting Remote technical support On-site and field service Customer technology training More advanced computer repair and IT support There is no expectation that you know these things when you start. The goal is to find someone who can become excellent at the storefront first and, if they want to grow beyond that, give them the opportunity to develop valuable technical skills and take on increasingly advanced responsibilities. Previous experience in retail, hospitality, reception, customer service, office work, or technology is helpful, but not required . If you are good with people, dependable, curious about technology, and interested in building useful skills while you work, we would like to hear from you.
