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Timberline Mountain

TM - Ticket and Information Office

Entry-Level JobVerifiedNo experience needed

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Based on West Virginia data

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What they do

A Greeter welcomes customers or guests into businesses, creating the first impression. Assist with any queries and promote the business' facilities or operations. Greeters also farewell guests or customers. Escalates any issues or concerns to management.

$31,985 / year median in West Virginia

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Job Description

Ticket & Information Office Seasonal Position 2026-2027 Timberline Mountain We encourage anyone with a friendly, outgoing personality to consider working in the Ticket & Information Office! Ticket & Information Office team members work directly with our guests, selling lift tickets, rentals, season passes, and providing resort information. Ticket & Information Office employees are among the first at the ski area to greet our guests and provide a positive impression. They possess a helpful, enthusiastic personality and the ability to accurately account for their financial exchanges. The Timberline Mountain staff works as a team, and may assist other departments as needed.
Responsibilities:
Communication:
Communicate effectively with guests, team members, and supervisors. Provide information to guests in person and while assisting with phone calls.
Professionalism:
Behave professionally and maintain a positive attitude.
Customer Service:
Provide excellent customer service to ensure that guests enjoy their experience. Ticket & Information Office team members are in constant communication with our guests and must be friendly when assisting them, while being an ambassador for Timberline Mountain.
Problem Solve:
Solve problems effectively and efficiently, especially during busy shifts.
Requirements:
Must be at least 14 years old by 11/1/2026 to apply. All employees age 18+ will complete a background check upon hire.
Pay Rate:
$16 per hour Employees may receive a pay raise with each year of experience working at Timberline Mountain. The Ticket & Information Office is looking to hire approximately 5 part-time employees.