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Career Insights for Retail Store Supervisor
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Scorecard
Based on Alaska data
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What they do
A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.
$56,016 / year median in Alaska
+24% projected growth
Job Description
Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant managers. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Minimum High school diploma or general education degree (GED), plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience. Minimum 18 years of age Ability to pass drug test Ability to work in a fast-paced environment Ability to work weekends on a regular basis and overtime as needed Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Familiarity with industry/technical terms/processes Ability to work within set time frames/fixed deadlines Valid driver's license Lift truck certification/license CPR/first aid certification Desired Knowledge of Company policies, procedures, and organizational structure Proficiency with current Company email and Report Management and Distribution System (RMDS) Working knowledge of alarms, sprinklers, and printers Provide customer service; sell products to customers; perform cashier functions Maintain compliance with divisional guidelines, standards, and corporate policies which includes: safety guidelines, merchandising, signing, recovery, stockroom, housekeeping, fixtures usage and maintenance Comply with labor agreements, when applicable Verify in-stocks in basic and ad merchandise Perform early removal breakdown Promote and follow Company initiatives Maintain awareness of overstock/understock conditions to maintain ordering system integrity, including Replenishment Management System (RMS) Monitor freight receiving and freight stocking standards Follow up on daily tours Monitor and adjust the 15-minute chart Maintain awareness of daily sales Identify/respond to all maintenance/repair needs Respond to verbal customer comments/complaints/requests Complete customer incident and employee incident/accident report forms Process salvage Write Intersection Transfer Teach/train employees All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great" Must be able to perform the essential functions of this position with or without reasonable accommodation