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Sedona Crystal Vortex

Assistant Store Manager

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What they do

A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.

$42,881 / year median in Arizona

+9% projected growth

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Job Description

Assistant Store Manager — Specialty Crystal Gallery Sedona Crystal Vortex | Full-Time At Sedona Crystal Vortex, every day on the floor is a chance to create something memorable — for our customers and for the team that serves them. We're looking for an Assistant Store Manager who leads that experience: someone who has managed or supervised a retail floor, knows how to develop the people on it, and wants the next step toward running a store of their own. This is the Store Manager's right hand — a working leadership role. You'll coach, you'll sell, you'll hold the standard, and you'll step into whatever the day brings before it reaches the Manager. What You'll Do
  • Partner with the Store Manager to run daily operations — pace the floor, assign the work, and keep the team ready through peak and slow
  • Coach and develop associates day to day: model the customer experience, teach product, and give clear, timely feedback
  • Hold the whole team to SCV's service and presentation standards — lead by example, not by exception
  • Step in on customer issues and resolve them professionally
  • Address friction on the team early and fairly, and keep the Manager informed
  • Own opening and closing routines, cash handling, and floor-to-back organization
  • Operate and troubleshoot the tech that drives sales — Shopify POS and related systems
  • Build real product knowledge on crystals and minerals, and grow the team's knowledge alongside your own
  • Carry key-holder and manager-on-duty responsibility when the Store Manager is out What You Bring
  • Retail leadership experience — at least 1-2 years supervising, leading shifts, or key-holding on a retail floor (required)
  • A track record of coaching people, not just directing them — you develop the associates around you
  • Sound judgment when the manual doesn't cover it, and ownership of the outcome either way
  • Comfort giving direct, respectful feedback and following up on it
  • Genuine customer curiosity and strong communication
  • Confidence with POS, cash handling, and basic retail math
  • Weekend availability (required) — Saturdays and Sundays are our busiest days
  • Reliable transportation to Uptown Sedona — we're not on a public transit route
  • A real interest in crystals, minerals, or wellness retail, or genuine curiosity to learn What We Offer
  • $23.00 per hour, shown in this listing
  • full-time, 40 hours per week
  • Employee discount
  • paid time off
  • referral program
  • A genuine path to Store Manager — we promote from within
  • Three locations in Sedona's most-visited retail corridors, and a store that's a pleasure to lead Apply through Indeed.
Every qualified applicant hears back from us within 48 hours.
Pay:
From $23.00 per hour
Benefits:
401(k) matching Employee discount Paid time off
Work Location:
In person