Store Manager | The Crafted Scone The Crafted Scone | Bake Shop & Espresso Bar The Crafted Scone is seeking an experienced, motivated Store Manager to lead one of our bakery-café locations. Our Store Managers are the leaders of their stores and are responsible for creating an exceptional guest experience while building a strong team and maintaining excellent operational standards. This is a hands-on leadership position . Our Store Managers lead from the floor, develop their teams, understand the business, maintain high standards, and take ownership of the overall performance of their location. What We're Looking For We are looking for a leader who: Leads by example and is comfortable working alongside their team Creates a positive, professional, and accountable workplace Has a genuine passion for hospitality and creating an exceptional guest experience Understands the importance of consistency, cleanliness, quality, and attention to detail Can coach, develop, motivate, and hold team members accountable Is organized and able to effectively manage multiple priorities Understands labor, scheduling, inventory, food cost, waste, and operational controls Recognizes problems quickly and takes initiative to solve them Communicates clearly and professionally Takes ownership of their store and follows through Leadership & Team Development Lead, coach, and develop bakers, baristas, deli team members, and store leads Establish clear expectations and ensure company standards are consistently followed Recruit, onboard, train, and develop team members Provide ongoing coaching, recognition, and performance feedback Address performance or policy concerns appropriately and promptly Develop team members for future leadership opportunities Create schedules based on forecasted sales, employee availability, staffing needs, and labor goals Ensure appropriate staffing and deployment throughout the day Build a workplace culture centered around hospitality, teamwork, accountability, and growth Guest Experience Ensure every guest receives welcoming, attentive, and consistent hospitality Maintain The Crafted Scone's standards for service, product quality, presentation, and store appearance Coach the team on creating genuine guest connections and delivering excellent service Resolve guest concerns professionally and appropriately Ensure the team is prepared for seasonal launches, promotions, menu changes, and company initiatives Create an environment that encourages repeat visits and builds relationships within our community Store Operations The Store Manager is accountable for the overall condition, execution, and performance of their location.

Responsibilities include:

Oversee daily bakery, café, and food-service operations Ensure opening, shift, side-work, and closing procedures are completed thoroughly Maintain appropriate product availability throughout the day Ensure bakery production follows established recipes, pars, production priorities, and quality standards Ensure beverage and espresso standards are consistently followed Oversee inventory, ordering, receiving, storage, labeling, rotation, and waste procedures Monitor ingredient and product freshness Ensure equipment and facility concerns are identified and communicated promptly Maintain a clean, organized, guest-ready store throughout the entire day Ensure workstations, equipment, refrigeration, storage areas, pastry cases, counters, dining areas, patios, and back-of-house areas meet company standards Ensure team members complete assigned responsibilities before leaving their shifts Maintain proper cash-handling, deposit, and loss-prevention procedures Financial & Business Performance Store Managers are expected to understand and actively manage the business performance of their location.

Responsibilities include:

Manage labor according to established company targets Monitor sales and staffing throughout the week and make appropriate adjustments Control food cost, product waste, and unnecessary operational expenses Maintain appropriate inventory levels Review store performance and identify opportunities for improvement Understand sales trends and adjust staffing and production accordingly Work toward established store goals and performance metrics Communicate operational concerns, trends, and opportunities to company leadership Take ownership of improving the overall performance of the store Food Safety & Compliance Maintain excellent food-safety and sanitation practices Ensure compliance with applicable health department and California food-safety requirements Maintain proper ingredient labeling, storage, rotation, and temperature controls Ensure required meal and rest periods and timekeeping procedures are followed Maintain appropriate workplace safety practices Document and communicate employee, guest, safety, and operational incidents appropriately Ensure company policies and procedures are consistently and fairly enforced

Qualifications Required:

Minimum 2-3 years of restaurant, bakery, café, coffee shop, fast-casual, or similar hospitality management experience Previous experience leading and developing a team Experience with employee scheduling and labor management Understanding of inventory, food cost, waste, and operational controls Strong food-safety knowledge Excellent communication, organization, and problem-solving skills Ability to make sound operational decisions and work independently Ability to coach employees and hold team members accountable while maintaining a professional and positive work environment Current or obtainable

California Food Protection Manager Certification Preferred:

Associate's or Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts, Restaurant/Foodservice Management, or a related field Experience managing a high-volume bakery, café, coffee shop, fast-casual restaurant, or similar food-service operation Experience managing financial and operational performance metrics Equivalent professional management experience will be considered in place of formal education. Schedule & Availability This is a full-time leadership position of up to 45 hours per week . Store Managers must have flexible availability based on the needs of their location, including: Early mornings Weekends Holidays Varying schedules as business needs require Store Managers are expected to maintain the availability necessary to effectively lead their team and support the operational needs of their location. Compensation & Benefits $22.00-$25.00 per hour base pay Monthly performance bonus opportunity Full-time position, up to 45 hours per week Employee discounts Opportunities for professional development and advancement as The Crafted Scone continues to grow Starting pay within the range is based on relevant management experience, leadership background, and demonstrated ability to successfully operate a bakery, café, coffee shop, restaurant, or similar hospitality business. Physical Requirements This is an active, hands-on management position. Store Managers must be able to: Stand and walk for extended periods Regularly bend, reach, and move throughout the store Work around commercial bakery, kitchen, and espresso equipment Safely lift and move products, ingredients, and supplies as required Work comfortably in a fast-paced bakery-café environment About The Crafted Scone The Crafted Scone is a growing bake shop and espresso barfocused on scratch-made products, exceptional hospitality, quality, consistency, and creating an experience our guests want to return to. We believe strong stores are built by strong leaders. Our Store Managers are expected to care about their people, understand their business, protect the guest experience, and take ownership of the details. As The Crafted Scone continues to grow, we are looking for leaders who want the opportunity to grow with us. If you are an experienced hospitality leader who enjoys developing people, improving operations, and creating an exceptional bakery-café experience, we would love to hear from you

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

Employee discount Paid time off

Shift:

8 hour shift Day shift Morning shift Ability to

Relocate:

Murrieta, CA 92562: Relocate before starting work (Required)

Work Location:

In person