Optometry Office Receptionist/Administratve Assistant

VEH OPTOMETRY PROFESSIONAL CORPORATION

Murrieta, CA Job Details Full-time $18 - $20 an hour 19 hours ago Qualifications Customer communication Ophthalmology Filing Scanning Purchasing Phone triage Full Job Description Overview An Independent Optometry practice within Costco setting in Murrieta, CA located in a Great City in CA looking for energetic Front Desk Staff/Administrative Assistant. This position is primarily responsible for acting as the first point of contact for all patients in a high traffic optometric office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments. The position will be responsible for coordinating patient files and ensuring that proper documentation is in each file. They will be an intricate part of the flow of the clinic and responsible for making sure that each patient is seen in a timely manner by performing the following duties. Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments. Coordinates patient files and ensures that proper documentation is in each file. Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process. Obtains authorizations from relevant and different vision insurances and plans. Scans and enters insurance cards and ensures accuracy of information. Audits invoices against purchase orders, researches discrepancies, and approves for payment. Makes concrete attempts to add value or to make improvements for the patient and acts on behalf of the patient being served to promote fair and timely internal resolution of issues. Prepares and manages for next day's appointments and schedule. Greets patients and have them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations. Handles clinic correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications. 2+ years Optometry/Ophthalmology experience or healthcare experience preferred Desire to provide an exceptional patient experience

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Work Location:

In person