Manager

• Site CRST The Transportation Solution, Inc
• 2.9 Perris, CA Job Details $79,195
• $95,000 a year 3 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance Employee discount Retirement plan Qualifications Managing customer accounts Customer relationship building Road transportation operations Managing logistics operations teams Team leadership Expense management Coaching In-person customer service Client relationship development High school diploma or GED Team development Cost analysis Customer engagement Customer relationship management Leading team collaboration initiatives Logistics company experience Profitability analysis Business operations Managing business operations budgets Organizational budget management Staff development Full Job Description Lead a critical customer operation, build high-performing teams and drive results that move a business forward.

About

CRST CRST

is celebrating 70+ years of grit, growth, and forward momentum

• a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success. The Opportunity The Manager
• Site leads operations onsite at a customer location and is accountable for the operational and financial performance of assigned customer accounts.

This role oversees daily execution, service delivery, and safety outcomes, owns the onsite customer relationship, and partners closely with internal teams to drive compliant, efficient operations while promoting a culture of safety, accountability, and continuous improvement. CRST Dedicated Solutions CRST's Dedicated Solutions team strives to provide customers with the flexibility of a private fleet

• focused on speed, efficiency and value
• without the expense.

We work to deliver service excellence to our retailers and producers, relentlessly working toward more consistent, dependable and high-quality delivery services to make us an invaluable part of supply chain logistics.

How You'll Work Location:

Perris, CA (400 E Ellis Ave)

Schedule:

Monday

• Friday, weekends as necessary

Compensation:

$79,195

• $95,000 starting salary Pay Bi-Weekly
• A final amount is dependent on factors including prior relevant experience, knowledge, and location.

Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.

Benefits:

Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES

:

Operational Leadership and Performance:

Lead operations onsite at a customer location, managing performance, safety, and profitability for one or more customer sites while driving daily execution and service excellence

Team Leadership and Development:

Supervise and develop fleet managers, dispatch managers, and support staff to ensure accountability, engagement, and alignment with company goals

Customer Relationship Management:

Own the customer relationship, serving as the primary onsite contact for assigned customers; lead rate discussions, business reviews, and performance conversations to strengthen partnership and achieve operational goals

Financial Accountability:

Manage site-level budgets, monitor key cost drivers, and execute strategies to achieve sustained profitability, utilization, and financial performance goals

Safety and Compliance:

Promote a safety-first culture by ensuring compliance with Department of Transportation (DOT) regulations, company policies, and customer standards

Performance Monitoring and Analysis:

Track key operational and financial metrics, analyze results, and implement corrective actions to maintain service, safety, and margin goals

Cross-Functional Collaboration:

Coordinate with planning, maintenance, and safety teams to optimize resources, resolve operational challenges, and support customer needs

Continuous Improvement:

Identify and implement process improvements that enhance efficiency, service quality, and customer satisfaction across assigned sites

Availability:

Maintain flexibility to support operations outside standard business hours as needed to ensure service continuity and customer satisfaction

Travel:

Travel may be required; limited to Ohio for driver visits

Accountability and Reliability:

Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

REQUIREMENTS

:

Education:

High school diploma or equivalent

Physical Requirements:

Work is performed in an office environment. Activities include sitting, standing, walking, lifting up to 20 pounds, using standard office equipment, and communicating with colleagues or customers. Reasonable accommodations may be provided.

Experience:

Proven experience managing transportation or logistics operations, with responsibility for multiple teams or accounts

Leadership:

Demonstrated ability to lead, coach, and develop teams in a fast-paced environment

Customer Focus:

Strong ability to manage relationships, conduct business reviews, and resolve issues effectively

Financial Acumen:

Understanding of operational budgets, cost control, and margin improvement strategies

PREFERRED QUALIFICATIONS

:

Education:

A four-year degree or applicable work experience with demonstrated success

Experience:

Experience leading a dedicated or customer-specific transportation site

Analytical Skills:

Proficiency in reviewing KPIs, financial results, and operational data to identify improvements

Process Improvement:

Experience standardizing processes or implementing operational best practices

Technology:

Proficiency with transportation management systems or related operational tools

CRST CORE VALUE

: Safety at the Core of All We Do

• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

EEO STATEMENT

: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. Education Required High School or better Preferred Bachelors or better Licenses & Certifications Preferred Drivers License

• Class C Skills Preferred Critical Thinking Judgment and Decision Making Active Listening Operations Monitoring Operations Analysis Management of Personnel Resources Speaking Instructing Time Management Troubleshooting Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.