San Francisco Bay Area (Overseeing 2-3 store locations) Ability to commute to SF and San Ramon consistently is a MUST . About the Role lil sweet treat is looking for a driven, experienced retail leader to oversee multiple stores across the East Bay region of the San Francisco Area. As General Manager, you'll be the connective tissue between store-level execution and company goals - balancing your time and resources across 2 locations, driving consistent operational standards, and ensuring every LST store delivers the same joyful, sweet experience our customers love. Key Responsibilities Operations Management Ensure smooth day-to-day operations across all assigned stores, including customer service, inventory management, store presentation, and visual merchandising, and step in hands-on when a store needs support Oversee hiring, training, and scheduling at every location, keeping each store fully staffed with a strong team and resolving coverage gaps before they become a problem Monitor inventory levels, ordering, receiving, and loss prevention at each location Provide in-person support at each store on a weekly rotation, conduct audits, and stay close to daily operations Financial Performance Set clear goals for sales, customer satisfaction, and team productivity; track and report on performance, spot trends, and coach store leaders to close gaps Manage budgets, cash handling procedures, and expense control across all sites Team Leadership & Development Conduct performance reviews, coaching, and corrective action as needed Build a positive, consistent culture and customer service standard across all teams Share best practices between stores so that when one location solves a problem well, the others benefit Compliance & Safety Maintain consistent cleanliness, organization, and visual presentation standards at every store Ensure compliance with hygiene, health, and safety requirements at every location Conduct or oversee regular audits and keep proper documentation and records Obtain ServSafe certification before any new store opening in your area (current certification a plus) Qualifications Minimum 3 years of experience managing two or more retail store locations at the same time (required) Proven track record in retail management in a high-volume, customer-focused environment Strong communication, organization, and time management, with the ability to prioritize across multiple locations without losing sight of the details Flexibility to work varied hours, including evenings, weekends, and holidays, with availability on peak days (Friday through Sunday) Reliable transportation and the ability to commute consistently between SF and San Ramon High school diploma required; bachelor's degree preferred Work Environment & Physical Requirements Time split across 2 to 3 retail locations Standing for extended periods; lifting up to 30 lbs as needed Benefits Monthly performance-based incentives Employee discount Health insurance Paid time off If you're a driven leader who loves candy, thrives on making multiple teams succeed at once, and wants to help spread the sweetness across SF, we'd love to hear from you. !
Pay:
$80,000.00 - $85,000.00 per year
Education:
High school or equivalent (Required)
Experience:
managing two or more retail store locations at the same time: 2 years (Preferred) Retail management: 2 years (Preferred) Ability to
Commute:
San Ramon, CA 94583 (Required) Willingness to travel: 50% (Preferred)