Full-Time Store Manager Fascinations

•3.2 Aurora, CO Job Details Full-time 10 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee discount Flexible schedule Life insurance Qualifications High school diploma or GED Full Job Description Fascinations is seeking a dynamic and dedicated individual to join our team as a Store Manager. In this role, you will be responsible for leading day-to-day operations, managing staff, and ensuring an exceptional customer experience. You will play a key role in maintaining store standards, driving sales, and fostering a positive work environment. The ideal candidate is an energetic, positive, and dependable leader with excellent organizational skills and a passion for customer service. You should be comfortable multitasking in a fast-paced environment and have a natural ability to engage and educate customers about our products. As a Store Manager at Fascinations, you will oversee staffing, performance management, and adherence to company policies while striving to meet financial objectives. You will also be responsible for promoting a clean, organized, and welcoming atmosphere that aligns with our commitment to providing a sophisticated and inviting shopping experience. If you are a proactive problem-solver with a passion for retail management and a commitment to helping others grow, we encourage you to apply today!

Responsibilities Maintain High Level Customer Service Expectations:

Greet shoppers, answer product questions, make recommendations, and guide customers to merchandise.

Cultural Leadership:

Training team to a customer-centric focus by leading by example.

Escalations:

Resolving high-level customer complaints and empowering staff to deliver exceptional, friction-free service.

Regulatory Compliance:

Ensuring the location complies with all health, safety, and employment laws.

Inventory Control:

Overseeing high-volume product flow, from receiving warehouse deliveries to maintaining SKU accuracy.

Loss Prevention:

Implementing security measures, employee training on theft deterrence, and routine audits to minimize shrink.

Visual Merchandising:

Ensuring the sales floor adheres exactly to brand guidelines, managing in-store displays, and updating promotional layouts.

Recruitment & Retention:

Sourcing, interviewing, and hiring large teams, which includes delegating HR tasks to assistant managers.

Scheduling:

Optimizing labor allocation so that floor coverage perfectly matches peak customer traffic to prevent long wait times without overspending on payroll.

Training & Development:

Leading cross-training programs and building career paths to reduce turnover and maintain high morale during stressful retail seasons.

P&L Management:

Overseeing store budgets, managing controllable costs (like payroll and supplies), and driving maximum profitability.

KPI Analysis:

Monitoring performance metrics—such as conversion rates, units per transaction (UPT), and average dollar sale (ADS)—to adjust sales strategies on the fly.

Sales Forecasting:

Analyzing historical data to predict peak hours and setting targeted goals for staff.

Skills & Qualifications Education and Experience:

High school or equivalent (Required) Customer Service

•2 years (Preferred) Prior management experience (preferred)

Shift and Schedule:

Monday

•Sunday between 9:00 AM

•1:00 AM (Hours vary by location) 40+ hours a week

Pay Rate:

Pay is dependent on experience and geographic area Benefits Incredible employee discount Monthly training seminars and free products Potential to earn extra $$$ with monthly commission incentive plans Flexible Schedule (weekend availability required) Fun, exciting, fast-paced environment Medical, Dental, & Vision Company paid employee Life Insurance Company paid Health Reimbursement Account

•Must be enrolled in a medical benefit Supplemental Benefits (STD, LTD, Voluntary Life Insurance) Flexible Spending Account 401(k) retirement plan Paid Time Off Opportunity to grow WITHIN!