An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Assistant Manager Crumbl Crumbl Sugar Water LLC Waterbury, CT Job Details Full-time $40,000 - $50,000 a year 7 hours ago Benefits Paid training Paid time off Employee discount Qualifications Retail sales transactions Operations management Cooking Processing cash transactions Store management Payment processing in food service POS systems Retail management Food service management Full Job Description Overview Join our dynamic team as an Assistant Manager at Crumbl, where you will play a vital role in delivering exceptional customer experiences and ensuring smooth daily operations. This energetic leadership position offers an exciting opportunity to oversee team performance, uphold food safety standards, and manage the overall store environment. As an Assistant Manager, you will be instrumental in fostering a positive, fast-paced workplace that emphasizes teamwork, quality food preparation, and operational excellence. Your enthusiasm and management skills will help drive our brand's success while supporting your professional growth in the food service industry. Responsibilities Assist the store manager in overseeing daily operations, ensuring all team members deliver outstanding customer service. Lead and motivate staff through effective training, coaching, and supervision to maintain high performance standards. Manage food preparation and cooking processes to ensure quality, consistency, and adherence to safety standards. Handle POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation. Control inventory levels through accurate stock management, ordering supplies, and minimizing waste. Supervise shift management by coordinating staff schedules, ensuring proper coverage during busy hours. Uphold food safety regulations and sanitation practices to maintain a clean, safe environment for staff and customers. Support budgeting efforts by monitoring sales performance and assisting with profit and loss analysis. Facilitate staff training programs focused on food handling, customer service excellence, and team leadership. Assist with interviewing potential candidates and participate in hiring decisions to build a strong team. Experience Proven experience in quick service or fast food restaurant environments with a focus on food preparation and customer service. Previous assistant manager or supervisory experience within the food industry is highly preferred. Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing is essential. Strong background in food safety management, inventory control, and kitchen operations. Demonstrated leadership skills in managing hospitality teams, supervising staff training, and fostering a positive work culture. Experience with managing budgets, analyzing profit and loss reports, and implementing operational improvements. Excellent communication skills for managerial tasks such as interviewing staff, team training, and customer interactions. Join us as an Assistant Manager at Crumbl where your energy fuels our success! Be part of a vibrant team dedicated to delivering delicious treats while developing your leadership skills in a fast-paced environment that values innovation, teamwork, and excellence.