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Wynn's Repair Shop
Electronic Repair Shop Manager
Career Insights for Retail Store Manager
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Scorecard
Based on Florida data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,227 / year median in Florida
+9% projected growth
Job Description
Electronic Repair Shop Manager Wynn's Repair Shop Dunedin, FL Job Details Full-time $16 - $17 an hour 7 hours ago Qualifications Vendor relationship building Spanish Sales analysis Sales data analysis Hiring Team management Team training Customer support ticket management Recruiting Retail math Business operations Retail management Staffing management Sales data tracking Full Job Description About us Wynn's Repair Shop is a family-owned repair shop on Main Street in Dunedin. We fix phones, tablets, laptops, and game consoles for our neighbors, and we do it the honest way. Free diagnostics, a straight answer about what is wrong, and a real price before we touch anything. We also run a mail-in repair service for customers around the country and handle bulk device repair for local businesses and schools. We are looking for someone to run the shop day to day so the owner can focus on growth. This is a real management job with real ownership, not a shift lead title. What you will do Run daily operations: open and close, staffing, scheduling, and cash handling Own the repair queue. Keep turnaround times honest and make sure nothing sits on the bench forgotten Manage and train the technician and front counter staff, including hiring as we grow Handle escalated customers and make the call on refunds, redos, and exceptions Manage parts inventory, vendor relationships, and purchasing. Keep margin in mind on every order Pull and review sales reports in Square, and flag what is working and what is not Own our business and school accounts: quoting bulk jobs, tracking batches, and keeping those clients coming back Oversee the mail-in operation end to end, from online quote through shipping and follow-up Make sure every lead that comes in by phone, text, web form, or social gets a fast response. Speed is how we win these What we are looking for 2 or more years managing a retail, service, or repair operation Comfort with numbers. You should be able to read a sales report and tell us what it means Experience hiring, training, and holding a small team accountable Strong customer judgment, especially when someone is upset Organized enough to run a queue of open tickets without dropping one Nice to have Hands-on device repair experience Experience managing B2B or institutional accounts Familiarity with Square POS and reporting