General Manager, Atlanta Bridal Boutique Wedding Angels Bridal Boutique - 3.7 Roswell, GA Job Details Full-time From $75,000 a year 1 day ago Benefits Travel reimbursement Relocation assistance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Qualifications Vendor relationship building Customer communication Teamwork Interpersonal skills Team development Hiring Community relationship building Retail management Leadership Full Job Description Dreaming of a career in bridal? Do you have an outgoing personality and the drive to be in leadership? Are you an energetic and positive person who thrives in a fast-paced and rewarding environment? Maybe you could be a Wedding Angels General Manager! Wedding Angels Bridal Boutique is proud to present our Boutique General Manager position at our Roswell, GA location in the heart of downtown Roswell. Wedding Angels offers wedding gowns and mother of the bride/groom dresses with 1000+ gowns from over 10 different designers. We are champions of body inclusivity and are proud to offer a vast inventory of plus-size dresses! Collegiate level education and previous experience in management and high-end customer service preferred. Previous bridal experience is always a plus but NOT required. Please submit a cover letter, including your daily availability, as well as your resume.

Job Type:

Full-Time Pay:

Salary + Commission +

Bonuses Combined:

salary, commission and bonuses over $75K annually We're looking for you, if: You are an energetic, people person. We meet customers from all over the world and pride ourselves on our warmth, our welcoming and friendly demeanor, and our ability to make anyone feel comfortable and at home. You thrive as a leader. Our General Manager loves building and developing a team, from hiring to training to motivating employees at every stage of their careers. You have a way with words . You are an effective and respectful communicator. You'll be communicating with everyone from brides to mothers of the bride and groom, from customer experience specialists to consultants to our incredible designers, so strong verbal and written communication is a MUST. You are attentive to details . We take the best care of our brides and think through every little detail to anticipate our customers' needs before they do! This includes design details, order details, timelines, schedules, etc. You have a knack for technology . Our boutique uses multiple digital platforms daily to achieve an efficient work environment & effortless experience for our customers and our Wedding Angels Team. You are receptive and positive about evolution and change. As a growing business, we appreciate and thrive in an environment filled with evolution and change. We value approachability and respect on all things big and small. You value and exhibit personal initiative . We love people who stay committed to career-long learning and professional improvement. Ask questions! Listen to Podcasts, Read Fashion or Hospitality Blogs. Stay inspired and be inspiring! You have a rich background in Hospitality, Retail or Customer Service . Our General Manager has a wide background from retail to intensive customer service. If you know how to connect with people and have a passion for delivering an above and beyond customer experience, we're looking for you. You have weekend availability. This is a must . Saturdays and Sundays are magical in our boutique. Pop some bubbly and facilitate the celebration - we're here to make life moments for our brides and their families and friends! You enjoy traveling. The Wedding Angels Flagship boutique is located in Roswell, GA with another location in Portland, ME. Traveling, training and educational retreats are a fun part of the job! A day in the life of the

General Manager of Wedding Angels Atlanta:

Set the tone and create a positive and supportive working environment for our Wedding Angels team. Manage all aspects of leading a team of 20+ professionals with varied reporting structure. Utilize multiple software systems to manage internal and external workflows for all departments and for customers. Maintain and update Standard Operating Procedures (SOPs) boutique wide. Monitor and manage the booking schedule. Assign all appointments according to boutique rotations. Monitor and manage employee schedules, including vacation requests, room blocking, etc. Hire and train new team members. Support, motivate and supervise sales team and customer experience team, including stylists, customer experience specialists, customer experience manager and sales manager. Monitor leadership tasks and KPIs to ensure timeliness and proper execution. Calculate commissions for WA employees. Calculate payroll totals biweekly. Track company-wide goals, sales statistics, YTD reports. Oversee new inventory entry and tagging Set clear communication expectations with sales, customer experience and operations departments. Provide constructive feedback to the team members. Foster a positive, professional development environment. Manage HR cases, including hiring, check ins, performance reviews, PIPS, resignations and terminations. Act as one of the boutique's floor managers: aiding in gowns selected for brides, answering stylists questions, hosting and communicating with customers, engaging in appointments, answering questions from customers regarding alterations, customs, timelines etc, looking up hanging stock for short turnaround times Communicate with fellow Leadership Angels on Wedding Angels initiatives, projects, and urgent customer orders. Oversee photoshoot planning/execution. Oversee community engagement and local networking events. Maintain relationships with vendors and third-party partners. Monitor departmental daily reports. Send staff communications. Coach in the moment and collaborate with other leadership angels on training and projects. Be reliable and accountable for all follow through, especially with customer deadlines and internal staff communications and projects. Cross-train in many of the Wedding Angels Departments. Our leadership team is well-versed in all systems. Our Wedding Angels team is at the heart of everything that we do. If you join our leadership team, you will find that you are gaining more than just a job. We are proud to create a culture of teamwork and positivity in order to create life moments for our brides and mothers. The Perks We are a growing company with a wide range of opportunities. We actively promote from within. We offer health benefits for full-time employees, including Dental and Vision Plans. We offer paid travel to industry events and educational seminars throughout the country. You'll meet and work with industry designers, top motivational speakers and enjoy a close-knit, supportive community that enables you to excel in this chosen career. We offer paid vacation. We offer 401(k) matching. We offer professional development assistance. We are continually finding new and special ways to elevate our customer experience. Our boutiques are beautiful and inspiring places to work.

Job Type:

Full-time Pay:

From $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Leadership:

5 years (Preferred) Ability to

Commute:

Roswell, GA 30075 (Required) Ability to

Relocate:

Roswell, GA 30075: Relocate with an employer provided relocation package (Required)

Work Location:

In person