Overview Join our dynamic team as an Assistant Manager/Barista, where you will play a vital role in delivering exceptional customer experiences while managing daily operations. This energetic position combines leadership with hands-on coffee and beverage preparation, ensuring our café runs smoothly and efficiently. You will be responsible for creating a welcoming environment, maintaining high standards of food safety and cleanliness, and supporting sales growth through excellent customer service. If you thrive in a fast-paced setting and have a passion for coffee and food service, this opportunity is perfect for you! Responsibilities Prepare a variety of beverages, including specialty coffees, teas, and other drinks, ensuring quality and presentation standards are met. Process retail sales transactions accurately using POS systems such as Aloha POS or Micros POS, handling cash, credit cards, and mobile payments with precision. Provide outstanding customer service by greeting guests warmly, taking orders efficiently, and addressing any questions or concerns promptly. Maintain cleanliness and food safety standards by regularly cleaning workstations, equipment, and dining areas in accordance with health regulations. Assist in managing daily café operations, including inventory management, stock replenishment, and ensuring all food handling procedures are followed. Support team members through training on beverage preparation techniques, POS operation, and customer service best practices. Contribute to a positive team environment by demonstrating strong time management skills and supporting colleagues during busy periods. Experience Prior experience in food service or café environments is highly preferred, especially with barista duties involving coffee experience. Demonstrated proficiency with POS systems. Strong knowledge of retail math, cash handling procedures, and basic math skills to process transactions accurately. Proven ability to deliver excellent customer service in fast-paced settings while managing multiple tasks efficiently. Experience in food safety practices and food handling procedures to ensure compliance with health standards. Previous supervisory or assistant management experience is a plus but not required; leadership qualities are valued. Ability to manage time effectively to ensure smooth operations during peak hours. Embark on a rewarding journey where your enthusiasm for coffee and commitment to service excellence make a real difference! We're excited to welcome motivated individuals eager to grow their skills in a vibrant café environment dedicated to quality and community engagement.
Pay:
$18.00 - $28.00 per hour Expected hours: 20.0 - 30.0 per week