Retail Manager Creative Goods Merchandise LLC Waikīkī, HI Job Details Temporary | Full-time $25 an hour 23 hours ago Benefits 401(k) Qualifications Google Workspace Customer communication Teamwork Interpersonal skills Merchandising Customer engagement Retail math Productivity software Retail management Delegation Full Job Description

CREATIVE GOODS MERCHANDISE LLC

Seasonal Exhibition Retail Store Manager - Waikiki, Hawaii

THE ROLE

Creative Goods Merchandise, a dynamic full-service merchandising company, is currently seeking a Seasonal, Full-time Retail Store Manager for a new immersive experience in Waikiki, Hawaii which opens in October 2026.We are currently seeking passionate candidates who exhibit the core values of customer excellence, commitment to safety, collaboration, and supportiveness. The Event Retail Store Manager ("Retail Manager") is expected to manage all aspects of merchandising for the exhibition while being an ambassador for Creative Goods and the Event brand. Reporting directly to the Senior Operations Manager, this position serves as the main point of contact for senior management and sales associates, while maintaining clear lines of communication at all levels, and effectively managing the day-to-day operations efficiently and seamlessly.

RESPONSIBILITIES

• Maintain on-going communication and accurate dissemination of information between on-site sales team and the Creative Goods Corporate Staff, to ensure that all parties are informed of client needs and requests.
• Process all reporting efficiently, correctly and on-time.
• Identify, communicate, and delegate appropriate responsibilities to retail staff to ensure the smooth flow of daily operations.
• Oversee and manage all staff, as well as aid in the future training of new team members, with assistance from Creative Goods Corporate office.
• Facilitate the scheduling of team members.
• Coach and mentor staff, using a lead by example approach and maintaining a positive work environment.
• Oversee visual merchandising (with direction from Creative Goods Corporate), venue and production relations, selling, ordering, receiving, and audits of inventory, daily reporting and weekly settlement, cash deposits, POS management, and on-site technical troubleshooting.
• Demonstrate "the customer comes first" philosophy through staff training and coaching, while holding all staff accountable for delivering excellent customer service and collegiality.
• Greet patrons and aid in processing all merchandise transactions.
• Maintain working knowledge of all products and prices.
• Ensure lines are managed while maintaining enthusiasm and poise.
• Receive, process, and replenish merchandise inventory as needed.

REQUIREMENTS

• Previous retail experience preferred.
• Minimum 18 years of age.
• Strong basic math skills required.
• Be able to engage with customers, team members, and management positively.
• Maintain enthusiasm, charisma, and focus.
• Strong organizational and communication skills required.
• Entertainment experience/interest is desired, but not necessary.
• Demonstrate the ability to work in a fast-moving and dynamic environment with ease.
• An organized team player, with a positive attitude and collaborative mindset.
• Ability to multi-task, be efficient at time management, and must be very organized.
• Proficient in Microsoft Office and G Suite applications.

WORKING CONDITIONS

• Ability to climb ladders and safely install display elements.
• Must be able to bend, stoop, maneuver stairs, and stand for long periods.
• Must be able to lift, carry, and move heavy objects weighing up to 50 pounds.

Job Types:

Seasonal, Full-Time Pay:

$25 per hour

Benefits:

Up to 56 hours earned Sick Leave time, this role is not eligible for full-time health and 401k benefits

CREATIVE GOODS

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay:

$25.00 per hour Expected hours: 40.0 per week

Work Location:

In person