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Assistant Manager (02900) - 407 E University Ave
Career Insights for Assistant Retail Store Manager
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Scorecard
Based on Illinois data
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What they do
An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$43,625 / year median in Illinois
-0% projected decline
Job Description
Oversee daily store operations and ensure efficient workflowManage and motivate team members to maintain high performance standardsHandle customer inquiries and resolve issues promptly and professionallyAssist in training and developing new team membersManage cash handling and financial transactions accuratelyMaintain a clean and organized work environmentImplement and enforce company policies and proceduresAssist in inventory management and stock controlCollaborate with the store manager to achieve sales targets and improve store performanceEnsure compliance with food safety regulations and quality standardsRespond to and address customer feedback to improve overall satisfactionAssist in creating staff schedules and managing employee hoursQualificationsProven experience in customer service, preferably in the food service or retail industryStrong leadership skills with the ability to motivate and manage a teamExcellent communication and interpersonal skillsProficiency in cash handling and basic math skillsAbility to multitask and work efficiently in a fast-paced environmentDemonstrated problem-solving skills and decision-making abilitiesKnowledge of food safety regulations and practicesPhysical ability to lift up to 25 pounds and stand for extended periodsFlexibility to work various shifts, including evenings, weekends, and holidaysProficiency in using point-of-sale systems and basic computer applicationsHigh school diploma or equivalent; additional education or training in business management is a plusFood handler's certification or willingness to obtain onePositive attitude and commitment to delivering exceptional customer experiencesAdditional InformationWhat are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful
Assistant Manager:
- Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
- A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
- A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
- Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
- You have to be at least 18 years old.