Summary:

The Team Lead at Boys & Girls Clubs of the Northern Indiana Corridor (BGCNIC) plays a critical role in ensuring that each Club site delivers a consistent, engaging, high-quality program experience every day. Working closely with the Site Coordinator/Club Director, the Team Lead is responsible for helping design, organize, communicate, facilitate, implement, and adjust the daily programming schedule and ensuring that all site staff consistently follow the established schedule. The Team Lead helps translate BGCNIC's program priorities into strong daily execution by ensuring members are appropriately grouped, staff are assigned to program areas, materials are prepared, transitions run smoothly, and scheduled activities are delivered as intended. The Team Lead also works closely with BGCNIC's Programming Team and Grants Program Coordinator to ensure the site is implementing required Boys & Girls Clubs of America (BGCA) programs, grant-funded initiatives, curricula, assessments, attendance expectations, and other program requirements with fidelity. In addition to program leadership, the Team Lead supports site administration, staff leadership, member engagement, safety, and partnership management. The Team Lead serves as a key on-site leader, supports and coaches Youth Development Professionals (YDPs), and may assume site leadership responsibilities in the absence of the Site Coordinator/Club Director. BGCNIC serves approximately 3,000 children ages 5-18 at sites across northern Indiana through summer, before-school, and after-school programming, with a strong focus on social and emotional development, college and workforce readiness, academic enrichment, healthy lifestyles, and providing every young person with opportunities to reach their full potential.

ESSENTIAL FUNCTIONS

Program Scheduling, Implementation, and Quality Work with the Site Coordinator/Club Director to ensure a complete, intentional programming schedule is in place for every program day. Actively assist in the design, development, modification, and continuous improvement of daily and weekly program schedules based on member needs, staffing levels, program priorities, available space, school schedules, and organizational expectations. Clearly communicate the daily programming schedule, staff assignments, member groupings, locations, transitions, and expectations to all site staff before programming begins. Ensure YDPs and other site staff are actively following the established programming schedule throughout the program day. Maintain an active presence throughout the site to monitor program implementation, staff engagement, member participation, transitions, and overall program quality. Redirect, coach, and support staff when programming is not being implemented according to the established schedule or program expectations. Adjust schedules, staffing assignments, activities, or member groupings when necessary while maintaining program quality, safety, and required programming commitments. Ensure appropriate supplies, curriculum materials, technology, equipment, and program spaces are prepared and available before scheduled activities begin. Facilitate programs and activities directly when needed and model strong program delivery practices for YDPs. Support staff in delivering activities that are engaging, age-appropriate, inclusive, organized, and aligned with BGCNIC's program model. Work with the Site Coordinator/Club Director to identify programming challenges, participation trends, staff support needs, and opportunities to strengthen the member experience. Help ensure programming includes appropriate opportunities for academic enrichment, healthy lifestyles, social-emotional development, leadership, workforce readiness, and other organizational priorities. BGCA and Grant-Funded Program Compliance Work closely with the Programming Team and Grants Program Coordinator to understand and implement BGCA, grant-funded, and other required programs at the site. Ensure required curricula, program components, activities, assessments, attendance expectations, dosage requirements, and other grant or BGCA deliverables are incorporated into the site's programming schedule. Help ensure required programs are implemented with fidelity and within established timelines. Communicate program requirements and expectations to site staff and provide guidance to ensure consistent implementation. Monitor participation and implementation of required programs and promptly communicate concerns, barriers, or gaps to the Site Coordinator/Club Director, Programming Team, and/or Grants Program Coordinator. Assist with collecting, maintaining, and submitting documentation necessary to demonstrate successful program implementation and grant compliance. Support program observations, assessments, evaluations, audits, and continuous quality improvement efforts. Participate in training related to BGCA programs, grant-funded initiatives, curriculum implementation, and program quality. Provide feedback to the Programming Team regarding curriculum effectiveness, member engagement, implementation challenges, and opportunities to improve programming. Site Leadership and Staff Accountability Assist the Site Coordinator/Club Director in operating a safe, organized, engaging, and high-quality Club site. Assume appropriate site leadership responsibilities in the absence of the Site Coordinator/Club Director. Model BGCNIC and school corporation policies, procedures, expectations, and organizational values. Ensure YDPs follow BGCNIC policies, school corporation requirements, daily schedules, safety expectations, and program procedures. Maintain a visible, active, and engaged leadership presence with both members and staff throughout Club hours. Provide real-time coaching, direction, encouragement, and feedback to YDPs. Help onboard and train new staff members on site procedures, program schedules, curriculum expectations, member engagement, behavior management, and safety practices. Help create a culture of accountability in which staff arrive prepared, transition on time, actively engage members, facilitate assigned programming, and fulfill their responsibilities. Communicate staff performance concerns, recurring scheduling issues, or other significant challenges to the Site Coordinator/Club Director. Attend meetings, workshops, professional development opportunities, and training sessions as required. Member Engagement and Experience Establish and reinforce clear expectations, routines, boundaries, and behavioral standards for Club members. Create an inclusive and welcoming environment where all members are encouraged to participate meaningfully in scheduled programming. Build positive relationships with members and encourage consistent program participation. Recognize and reinforce positive behavior, leadership, effort, participation, and achievement. Provide appropriate corrective action and behavioral support when member behavior does not meet expectations, consistent with the BGCNIC Code of Conduct and organizational policies. Assist staff with behavior management strategies and help maintain productive program environments. Ensure member voice and interests are considered when developing and modifying programming activities and schedules. Help create smooth, safe, and organized transitions between activities, meals, recreation, academic programming, and dismissal. Administration and Site Operations Assist the Site Coordinator/Club Director with administrative responsibilities necessary for effective site operation. Input daily attendance accurately and in a timely manner. Help maintain accurate site rosters and communicate enrollment changes, withdrawals, or member information updates to the appropriate staff. Complete and upload Incident, Accident, and Behavior Reports to ProCare within 24 hours or according to organizational requirements. Support staff scheduling and assist with assigning staff to member groups, activities, program spaces, and other responsibilities. Ensure program materials, attendance records, schedules, and required documentation are organized and maintained appropriately. Assist with opening, closing, setup, cleanup, and other operational duties as necessary. Ensure all members are safely released to authorized individuals before leaving the premises. Partnerships and Communication Maintain positive, professional relationships with school personnel, families, volunteers, community partners, and visitors. Work collaboratively with school personnel to support effective site operations and member success. Ensure significant site concerns—including property damage, member suspensions, CPS reports, safety incidents, or significant parent concerns—are communicated to appropriate BGCNIC leadership and school personnel according to organizational protocols. Welcome and support volunteers, visitors, program partners, and guests while on site. Maintain clear and timely communication with the Site Coordinator/Club Director regarding programming, staffing, member behavior, safety concerns, and operational needs. Collaborate with BGCNIC's Programming Team, Grants Program Coordinator, and other organizational departments to successfully implement organizational initiatives. Perform other duties as assigned.

QUALIFICATIONS

Associate's degree in Education, Youth Development, Social Work, Recreation, or a related field preferred. Minimum of two years of experience working in youth development, education, childcare, recreation, after-school programming, or a related environment preferred. Previous leadership, supervisory, team lead, or program coordination experience strongly preferred. Demonstrated understanding of youth development principles and effective practices for engaging school-age youth. Experience planning, organizing, facilitating, and evaluating youth programs and activities. Ability to manage multiple groups, activities, staff assignments, and transitions within a fast-paced program environment. Strong communication and interpersonal skills. Ability to coach, motivate, direct, and hold team members accountable. Strong organizational skills and attention to detail. Ability to understand and execute curriculum, program requirements, grant deliverables, and organizational expectations. Demonstrated ability to build and maintain positive relationships with staff, members, families, school partners, and community stakeholders. Proficiency with relevant technology and software applications, including ProCare and Microsoft Office applications.

Skills and Abilities:

The successful Team Lead must be self-motivated, organized, creative, personable, dependable, and detail-oriented, with strong written and verbal communication skills. This position requires a strong emphasis on execution, organization, accountability, problem-solving, and solution-based thinking. The Team Lead must be comfortable providing direction to peers, addressing gaps in program execution in real time, adapting quickly when conditions change, and ensuring that the daily program plan becomes the actual member experience.

The Team Lead must demonstrate:

Strong program planning and facilitation skills. Ability to organize people, spaces, materials, and activities around a daily schedule. Ability to monitor multiple program areas and maintain awareness of overall site operations. Confidence providing coaching and redirection to staff. Strong follow-through and attention to deadlines and program requirements. Ability to balance structure and consistency with flexibility when site conditions require adjustments. Commitment to positive youth development and creating a high-quality Club experience. Ability to work collaboratively across site operations, programming, grants, and other organizational teams. Ethical behavior, transparency in communication, professionalism, and respect for colleagues, Club members, families, and partners.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.