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The New England Center for Children

Core Shift Manager

Career Insights for Retail Store Supervisor

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Based on Massachusetts data

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What they do

A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.

$47,922 / year median in Massachusetts

+10% projected growth

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Job Description

Core Shift Manager Under the supervision of the Program Specialist, the Core Shift Manager is the supervisor responsible for providing support for a residential team during assigned day, evening and weekend shifts. The CSM provides support for ensuring safety, management of shift responsibilities, communication and student programming. Successful applicants are placed on a team with an opening, considering the applicant s preferences.
General Responsibilities :
Role model for professionalism and teaching skills Provides feedback to ensure student safety, staff safety and to maintain an environment of respect (e.g. ensures transfer of groups is completed, head counts, cultural considerations, etc.) Provides coaching and feedback to support student engagement and success Shift supervision during weekend, evening, and day shifts according to NECC and team guidelines Communication of pertinent information to PS and team members efficiently and effectively Works to ensure student guidelines are being implemented as written for both clinical and educational programs Communicates with supervisors (i.e. Residential Services for evenings/weekends, team supervisors during the week) to ensure student needs are met Schedule management during assigned weekend and evening shifts Must work a CSM schedule Weekend shift (Tuesday-Saturday or Sunday- Thursday) and evening shifts, typically 5-day schedule to provide consistent leadership across all shifts
Qualifications :
Exceptional communication skills, interpersonal skills, and proven leadership ability are a must for this position Must meet the requirements of the level 1 or level 2 position
Deadline:
Tuesday, August 4, 2026 •A detailed job description is available in the Human Resources Department NECC is committed to an inclusive culture where all students, employees, families, and partners feel welcome, safe, and valued. We believe that fostering diversity and equity makes us a stronger, more successful community. For more information, please visit: https://www.necc.org/dei/