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The Salvation Army USA Central Territory
Full Time Store Processing SupervisorLine
Career Insights for Retail Store Supervisor
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Scorecard
Based on Michigan data
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What they do
A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.
$42,712 / year median in Michigan
+9% projected growth
Job Description
About The Salvation ArmyThe Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Key ResponsibilitiesProduction & Team Leadership
Pay Rate:
$14.00Status:
Full Time, 40 hours a weekAbout the RoleJoin our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.Key ResponsibilitiesProduction & Team Leadership
- Direct and ensure completion of daily tasks for production team members, including workspace maintenance
- Train new team members on production expectations and processes
- Perform quality control inspections to ensure only the best products reach the sales floor
- Track and report production metrics at scheduled intervals
- Implement strategies to meet product acquisition, production, and sales goals
- Manage product rotation and inventory control processesOperations & Quality Control
- Maintain organized workspaces and prepare for next-day production
- Support store maintenance and safety protocols
- Place and coordinate supply orders for processing needs
- Implement product control procedures to prevent shrinkage
- Monitor and control property, utility, and supply usageCustomer & Team Relations
- Seek ways to improve donor and shopper experiences
- Support management in fostering positive understanding of policies and procedures
- Communicate effectively with store management regarding operations
- Direct complaints and concerns appropriately to management All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.