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Mattress Firm

Senior Store Manager- Sales

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Based on North Carolina data

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$47,191 / year median in North Carolina

+10% projected growth

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Job Description

Senior Store Manager- Sales Mattress Firm - 3.2 Burlington, NC Job Details Full-time $74,000 - $91,000 a year 1 day ago Benefits Health insurance Dental insurance On-the-job training 401(k) matching Employee discount Opportunities for advancement Qualifications Retail industry sales team management experience Team member evaluation Merchandising Staff scheduling Managing store merchandising operations Brand awareness strategy Performance feedback (performance evaluation method) Sales team management Team development Managing retail merchandising teams Key Performance Indicators Professional development support Sales coaching Customer engagement Retail store product knowledge Time-based sales targets Conducting staff training sessions as a store manager Social media brand management In-store marketing Customer service management experience Sales leadership Workforce management Senior level Retail industry recruitment experience Leadership Staffing management Senior leadership Full Job Description
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type "Jobs Hub" into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative . Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.
Job Details:
The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members. Drive individual and team sales performance and KPIs Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans Create an environment where customers always at the center and have an exceptional experience Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions Assist in multi-store staffing, interviewing, and hiring qualified candidates Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities. Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools Achieve or exceed individual store financial targets through effective execution and customer service at the store level Ensure store execution of product merchandising, marketing, and POP standards Ensure company policies, including appearance and functionality standards, and state regulations are followed Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales Lift or move 50+ pounds.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs 401(k) with employer matching Mental health and life resources Medical, dental, prescription, and vision plans Get paid on- demand Base pay or uncapped commission Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive pay range of $74,000-91,000 per year • depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. •Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 07/31/2026. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. #LI-DNP