Job Title:

Retail Store Manager Department:

Retail Sales Location:

Nags Head Store Compensation:

Up to $70,000 (includes base plus commission)

Position Type:

Full-Time (45-48 hours per week; Weekends and Holidays required)

Position Summary:

We are seeking an elite, high-octane Retail Store Manager to lead, scale, and ruthlessly optimize our high-performing sales team. This is not an administrative or strategy-only role. This is a hands-on, high-stakes position requiring a relentless work ethic, exceptional emotional resilience, and a proven track record of hitting aggressive revenue metrics. You will be expected to manage the total customer experience, a high volume of freight, continuously train underperforming reps, and actively monitor store and individual sales results. If you thrive in a high-volume, fast-paced environment with the ability to multitask at a high level while maintaining the warmth and integrity of our core values, you will love this job! Key Responsibilities 5-Star Customer Experience Elevate the

Brand Journey:

Champion the absolute importance of the customer experience by setting a gold standard where every guest feels valued, driving brand loyalty and repeat business. Master the

First Impression:

Ensure an immediate, enthusiastic, and warm greeting for every customer entering the store, instantly establishing an upscale, welcoming environment.

Deliver Personal Consultations:

Provide highly attentive, 1:1 consultative service to customers, guiding them through their footwear selection to create a premium, 5-star shopping experience. Team Leadership & Performance Management Maintain total accountability for the team's monthly, quarterly, and annual revenue targets/metrics Conduct mandatory daily performance huddles and goal-setting sessions to audit rep activity metrics. Supervise and motivate a tight team of 6-10 employees to ensure customer service remains excellent, focus stays sharp, and shift tasks are completed. Implement strict performance improvement plans (PIPs) and transition out underperforming team members swiftly. Recruit, onboard, coach, and train a continuous pipeline of tier-one sales talent. Inventory & Freight Management Receive truck shipments and manually execute freight placement onto inventory walls by the end of each delivery day. Using alphabetical and numerical systems to keep the stockroom and floor perfectly organized. Restock the sales floor displays daily Perform heavy physical tasks, including standing for long periods and repeat lifting of 25 lbs to 50+ lbs. Ensure all store transfers are fully completed before the weekly truck pickup. Manage inventory accuracy and minimize shrink through constant oversight and close monitoring of company procedures. Lead and complete the comprehensive annual inventory process. Daily Operations & Compliance Oversee all daily opening and closing procedures with absolute reliability. Manage daily cash handling and point-of-sale systems, ensuring flawless math skills and financial integrity. Step in to handle cashiering and direct customer service as needed Ensure all company policies, structures, and procedures are enforced and upheld with the highest integrity.

Required Qualifications Experience:

2-5 years of proven experience as a successful Store Manager/General Manager running a high volume store with 4 or more direct employees (Required).

Physical & Schedule Availability:

Ability to work 45-48 hours per week with mandatory overtime. Full availability to work weekends and holidays is strictly required.

Operational Discipline:

Strong organizational skills with the ability to set daily tasks, delegate effectively, and follow through consistently for tangible results.

Core Skills:

Advanced cash handling capabilities Coaching skills : High comfort levels coaching in real-time to maintain productivity and motivation. Core Competencies for

Success Winning Personality:

You possess an infectious, positive energy that motivates your team and charms customers instantly.

High Stress Tolerance:

You remain calm, analytical, and decisive when numbers are down or foot traffic is overwhelming.

Radical Candor:

You give and receive direct, unfiltered feedback to maximize team performance while upholding core values.

Exemplary Work Ethic:

You lead by example from the front lines, frequently outworking the room to set the baseline standard.

Benefits & Perks Health & Wellness:

Comprehensive Medical, Dental, and Vision insurance plans.

Product Perks:

Generous Employee Discount on our high-quality footwear lines.

Time Off:

Paid Vacation package activated after 1 year of continuous service. Apply Now —

Hiring Immediately Manager, Store Manager, Retail Manager, Managing Partner, Assistant Manager, General Manager Job Type:

Full-time Pay:

Up to $70,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Willing to Pass a Drug Test?

Experience:

Store Manager with more than 8 employees underneath them: 2 years (Required)

Work Location:

In person