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OD
Office Depot
Retail Stores Management
Career Insights for Retail Store Manager
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Based on Ohio data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,878 / year median in Ohio
+5% projected growth
Job Description
Retail Stores Management Office Depot - 3.5 Holland, OH Job Details Full-time $10.22 - $20.00 an hour 20 hours ago Benefits Commuter assistance Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance Flexible schedule Qualifications Customer communication Retail industry sales team management experience Sales training Talent development Microsoft Office Sales team management High school diploma or GED Team development Mentoring Sales leadership Retail management Full Job Description Overview Responsibilities At Office Depot and Office Max, our Store Associates are Leaders and Enthusiasts that are passionate about selling.; They are the advocate for the brand and are comfortable and capable of showing the Customer that our Stores actually offer more than what is physically on the shelves.; Responsibilities include: ;Operating as brand ambassadors with the ability to inform, educate, and communicate Office Depot and Office Max brand attributes better than anyone else. ;Driving the overall customer service and sales culture within the location.; Inspiring and motivating the store associates to exceed customer expectations and responsible for store operations and execution of company programs. ;Developing and clearly communicating store-level strategies and tactics to achieve sales, service and operational excellence. ;Differentiating and instilling that Office Depot and Office Max Store Associates are trusted advisors.; Empowering the team to create memorable customer experiences and customer loyalty that redefine the gold standard in the retail industry. Qualifications High School Diploma or GED (Bachelor's Degree Preferred). Minimum of 2 years of experience in leadership, management, communication and training skills in a customer centric sales environment.; (College, Military, Mentorship, Leadership, or Real Work Experience will all be considered). ;•Working knowledge of MS Office products, Experienced and excited by technology. Highly customer-centric and sales focused, with the ability to create a culture where associates are trained and empowered to provide total customer solutions. Developers of talent, and able to recognize that the efforts around individual and team development lead to the overall profitability of the store. Positive and energetic and display "can do" attitudes through proactive, continuous learning which creates opportunities for upward mobility. Operationally strong and possess good time management and priority setting skills. Other Information What it is like to be an associate for Office Depot and Office Max? Our associates know how to create an experience for the Customer that compliments what the Store is trying to be: unique, informative, interactive and fun! They create a place where customers can get information, ideas, and solutions that they cant easily get online. They represent "why retail is still relevant" and how our Associates are trusted advisors for the Customer. Our Associates are naturally curious and resourceful and use the new tools available to them such as kiosks, mobile devices, and interactive products to sell what may not physically be in the stores.; To our Associates, it is obvious that the Customers experience comes first and they have the understanding that the Customers expectations are increasing.; Our Associates realize they are ambassadors of the brand no matter where the Customer decides to shop, understanding Customers don't visit us as a store but they also look at us online, on the mobile device, etc. as one Office Depot and Office Max and expect a consistent experience.; Our Associates are relationship builders with Customers and fellow