An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Boutique Retail Assistant General Manager Groundswell Table & Provisions - 1.0 Tiverton, RI Job Details Full-time $70,000 - $78,000 a year 5 hours ago Benefits Health insurance Qualifications Customer communication Teamwork Operations management Merchandising Organizational skills Retail management experience Full Job Description Overview We are seeking a dynamic and experienced Retail Assistant General Manager to help oversee daily store operations and lead our retail team. The ideal candidate will possess strong management skills, exceptional customer service abilities, and a comprehensive understanding of retail sales, inventory control, and team development. This role offers an opportunity to contribute to a thriving retail environment while fostering a positive shopping experience for customers. The Retail Supervisor will be responsible for ensuring smooth store functioning, motivating staff, and maintaining high standards of service and sales performance. Duties Supervise daily store operations, including opening and closing procedures Lead and motivate retail staff to achieve sales targets and deliver excellent customer service Manage inventory levels through effective stock control, merchandising, and purchasing strategies Oversee cashiering activities, including cash handling, POS transactions, and balancing registers Conduct employee orientation, training, and development programs to enhance team performance Recruit new team members through interviewing and selection processes Implement marketing initiatives to promote store products and increase sales Monitor store budget adherence, assist with payroll processing, and maintain accurate bookkeeping records Ensure compliance with company policies, safety standards, and store procedures Handle customer inquiries and resolve complaints professionally to maintain high customer satisfaction levels Coordinate shift management to ensure adequate staffing coverage during operating hours Manage pricing strategies, promotional displays, and merchandising standards to optimize sales potential Utilize strong communication skills to foster a collaborative team environment and facilitate effective staff meetings Qualifications Proven experience in retail management or supervisory roles within grocery stores or similar retail environments Strong leadership skills with demonstrated ability to supervise teams effectively Excellent communication, negotiation, and interpersonal skills Multilingual or bilingual abilities are preferred to serve diverse customer bases effectively Proficiency in retail math, POS systems, inventory management software, and basic bookkeeping tools Knowledge of merchandising techniques, marketing strategies, and sales management principles Ability to handle cash transactions accurately and perform cashiering duties with professionalism Experience in employee recruitment, training & development, scheduling, and payroll processing Strong organizational skills with the ability to manage multiple priorities efficiently Customer service-oriented mindset with a focus on creating positive shopping experiences Flexibility to adapt to changing store needs and demonstrate leadership in various situations This position is ideal for candidates who are passionate about retail management and eager to lead a team toward achieving operational excellence.