Company Overview Cricket Wireless is a leading provider of wireless communication services, offering reliable nationwide coverage that reaches more than 97% of Americans. Known for its outstanding 5G network and value-driven plans, Cricket Wireless strives to deliver exceptional connectivity and customer service to diverse communities across the country. Overview We are seeking a dynamic and experienced Wireless Sales Manager to lead our retail sales team. This role involves overseeing daily store operations, driving sales performance, and ensuring excellent customer service. The ideal candidate will possess strong management skills, retail industry sales team management experience, and a comprehensive understanding of wireless products and services. As a key leader, you will motivate your team to meet sales goals while maintaining operational excellence. Duties Lead and supervise retail sales staff, providing training, coaching, and performance evaluations to foster a high-performing team. Develop and implement sales strategies to achieve store targets and enhance customer engagement. Manage inventory control, stock replenishment, and merchandising to optimize product presentation and availability. Oversee daily store operations including cash handling, POS system management, and customer service standards. Conduct employee orientation, interviewing, recruiting, and onboarding processes to build a skilled workforce. Monitor operational metrics such as sales figures, inventory levels, and store cleanliness to ensure compliance with company policies. Handle customer inquiries with professionalism using phone etiquette and exceptional communication skills. Experience Proven management experience within the retail industry, particularly in wireless or electronics sales environments. Demonstrated success in retail sales management with a focus on achieving sales goals through team leadership. Experience supervising staff in a fast-paced setting with responsibilities including training & development, scheduling, and performance management. Knowledge of POS systems, inventory management tools, and operational procedures such as cash handling and pricing strategies. Strong organizational skills complemented by basic math proficiency for retail math calculations. Bilingual or multilingual abilities are advantageous for serving diverse customer bases effectively. Prior experience in grocery stores or other retail sectors involving customer service, merchandising, and stock management is beneficial. If you are passionate about leading teams in a vibrant retail environment and possess the skills necessary to excel in wireless sales management, we encourage you to apply today. Join us in delivering outstanding service while driving growth in a dynamic industry!

Job Types:

Full-time, Part-time, Commission Pay:

From $12.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person