Job Summary:

We are seeking an experienced Store Manager to lead our retail team in delivering exceptional customer experiences, driving sales, and ensuring the smooth operation of our store. As a Store Manager, you will be responsible for managing day-to-day activities, overseeing inventory management, and implementing sales strategies to meet our goals. Your strong leadership and customer service skills will enable you to effectively manage a diverse team, drive business growth, and maintain a high level of customer satisfaction.

Responsibilities:

• Oversee daily store operations, including opening and closing procedures, shift management, and managing store hours.
• Recruit, train, and develop a high-performing team to meet sales targets and provide excellent customer service.
• Analyze sales data and develop effective sales strategies to drive revenue growth.
• Manage inventory levels, ensure accurate product ordering, and maintain a clean and organized store environment.
• Provide exceptional customer service, addressing customer concerns, and resolving issues promptly and professionally.
• Demonstrate strong phone etiquette, communicating effectively with customers, and maintaining a professional tone.
• Negotiate with vendors to secure the best deals on products and services.
• Conduct regular store walks to ensure compliance with company policies and procedures.
• Manage cash handling and POS systems to minimize losses and maintain store security.
• Identify and capitalize on opportunities to increase sales, such as promotions and product demonstrations.
• Ensure compliance with all company policies, including those related to employee safety, security, and environmental sustainability.
• Collaborate with other store managers and the sales team to promote cross-selling opportunities and drive business growth.
• Develop and maintain relationships with key customers, suppliers, and partners.
• Manage store budget, including labor costs, inventory, and supplies.
• Participate in corporate initiatives, such as sales and customer service training programs.
• Purchase merchandise and supplies as needed, while adhering to budget guidelines.
• Stay up-to-date with industry trends, competitor activity, and market conditions to inform sales strategies and store operations.

Requirements:

• Proven experience as a Store Manager in a retail environment, preferably in wireless sales or a related field.
• Excellent customer service and sales skills, with a focus on delivering exceptional customer experiences.
• Strong leadership and team management skills, with the ability to motivate and develop team members.
• Experience with inventory management and cash handling systems.
• Ability to negotiate with vendors and purchase merchandise and supplies.
• Proficiency with POS systems and wireless sales techniques.
• Effective communication and phone etiquette skills.
• Experience with shift management and labor cost control.
• A high school diploma or equivalent required; a bachelor's degree in a related field is preferred.
• Strong analytical and problem-solving skills, with the ability to drive sales growth and manage inventory levels.
• Ability to work in a fast-paced environment and maintain a positive attitude in the face of challenges.
• Valid driver's license and a clean driving record, as needed for company business.

Job Types:

Full-time, Part-time Pay:

$17.00

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Shift:

Day shift Evening shift Morning shift Night shift

Work Location:

In person