Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HT
Harris Teeter
Assistant Produce Manager
Career Insights for Department Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$45,057 / year median in Virginia
-5% projected decline
Job Description
SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of management skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates. Assist to manage and supervise up to 20 associates in the Produce Department. May also be assigned responsibility for the Floral Department. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and applicable laws. Responsibilities may include interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Customers are among our Company's most valuable assets. Each of you represents Harris Teeter to our customers and the public. The way we do our jobs presents an image of our entire Company. Customers judge us by how they are treated each time they have contact with us. Therefore, one of our top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers. Harris Teeter will provide customer service training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint, you are required to direct that person to the manager-on duty for appropriate action. Remember that your contacts with the public in person, over the telephone, and through all your communications reflect not only on you but also on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.