A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Production Supervisor-Blanket Department Pendleton Woolen Mills (retail) 70000.00 To 80000.00 (USD) Annually paid holidays, 401(k) United States, Washington, Washougal Aug 20, 2026 POSITION SUMMARY The Manufacturing Supervisor is responsible for leading day-to-day production operations in a fast-paced, union manufacturing environment. This role ensures safety, quality, cost, and delivery expectations are consistently met while directly supervising employees and enforcing company policies and the Collective Bargaining Agreement (CBA). Supervisors are accountable for maintaining consistent standards in employee management, documentation, discipline, and operational execution within their assigned area of responsibility.
ESSENTIAL FUNCTIONS OF THE JOB
Supervise and coordinate daily production activities to ensure safe, efficient operations
Enforce safety standards and address unsafe conditions immediately
Assign work, set priorities, and adjust staffing to meet production goals
Monitor quality and ensure products meet specifications
Train and coach employees, verify understanding and application of job tasks and procedures, and provide feedback and corrective direction as needed
Apply company policies, work rules, and the Collective Bargaining Agreement consistently and fairly
Administer progressive discipline in line with established guidelines
Maintain accurate and timely documentation of performance, attendance, and incidents
Review and enforce timekeeping and attendance requirements
Identify and resolve operational, production, and equipment issues, coordinating with maintenance and other departments as needed to support production flow.
Lead shift (Tier 1) meetings and communicate expectations clearly
Support QMS requirements, audits, and continuous improvement efforts
Perform other duties as assigned
CORE EXPECTATIONS
(The knowledge/abilities that the incumbent must demonstrate competency) Apply policies, work rules, and the Collective Bargaining Agreement consistently and fairly
Address performance, attendance, behavior, and operational issues promptly and ensure appropriate follow-through
Maintain accurate, timely, and objective documentation
Communicate expectations clearly and lead effective Tier 1 meetings
Maintain an active presence on the production floor and stay engaged in daily operations
Make sound decisions based on facts, policy, safety, and operational needs
Keep operations focused on safety, quality, production, and delivery priorities
Model professionalism, accountability, and respectful workplace behavior
KEY PERFORMANCE INDICATORS
Safety Performance
Production Efficiency / Throughput
Quality Performance
Employee Development & Engagement
BEHAVIORAL
(The method in which the incumbent delivers results) Demonstrate accountability and ownership for decisions and outcomes
Communicate clearly, professionally, and respectfully
Maintain composure and sound judgment in challenging situations
Apply expectations consistently and without favoritism
Address concerns directly and constructively
Adapt effectively to changing priorities in a fast-paced manufacturing environment
Promote teamwork, employee development, and continuous improvement
QUALIFICATIONS
(The training, education, and/or experience necessary to fulfill the job) High school diploma or equivalent required
Working knowledge of workplace safety practices and the ability to enforce established safety policies and procedures
Minimum of five years of production management experience, preferably overseeing multiple shifts in a unionized environment.
Experience with performance management, employee coaching, corrective action, and employee documentation
Strong written and verbal communication, leadership, problem-solving, and conflict-resolution skills
Ability to lead a diverse workforce, address employee concerns, and resolve issues promptly and professionally
Proficiency in Microsoft 365, including Outlook and Excel, and the ability to effectively use company timekeeping and other business systems
Experience monitoring and achieving performance KPIs; knowledge of Lean or similar continuous improvement practices preferred
Familiarity with ISO 9001 or an equivalent Quality Management System (QMS) preferred
WORK ENVIRONMENT
Work is performed primarily on the production floor in a textile manufacturing environment with exposure to industrial machinery, moving equipment, noise, airborne textile fibers, and varying temperatures
Requires frequent standing, walking, and movement throughout the facility, with occasional lifting, pushing, or pulling of materials as needed.
Requires use of appropriate Personal Protective Equipment (PPE), including hearing protection and safety footwear.
Requires continuous awareness of operations and the ability to respond promptly to safety, production, equipment, and employee issues.
Work is performed in a fast-paced environment requiring sustained attention, sound judgment, and compliance with all safety policies, procedures, and regulatory requirements. M-F 7:00 AM-3:30PM Medical, dental and vision coverage, with Pendleton covering the majority of employee premiums.
401(k) with a company match of up to 3.5%.
PTO from your first day, plus eleven paid holidays for eligible corporate employees.
Company-paid life and long-term disability insurance.
Flexible spending accounts, confidential employee assistance resources, and access to applicable paid family and medical leave programs.
Enjoy employee discounts on the products and timeless styles that have been part of Pendleton for generations.