Customer Sales Assistant

Customer Sales Assistant Empire Deck Collective Worcester, MA Job Details Full-time $55,000 - $60,000 a year 5 hours ago Benefits Employee discount Professional development assistance Referral program Qualifications Customer relationship building Sales Customer service Customer support Entry level 802.11 (Wi-Fi) Full Job Description Join Empire Deck Collective, a sales and marketing firm where service fuels sales, as a Customer Sales Associate in Worcester for Verizon FiOS. The Customer Sales Associate will lead sales support by guiding customers through their telecommunication transition, turning technical questions into clear solutions that build trust. Here, sales isn't just about transactions; it's about creating loyal advocates for their fiber needs. As a Customer Sales Associate, you'll learn how to walk customers through FiOS features in a way that supports clear, honest sales interactions. The Customer Sales Associate will then help customers review account options and understand how fiber can improve their home experience, thereby strengthening sales outcomes. Your clarity will help Worcester customers choose FiOS with confidence. Responsibilities of the Customer Sales Associate Meet with customers to show how Verizon FiOS is a major step up from old cable, offering a smoother and much faster way to stay online. Show customers how even speeds mean everyone can video chat, game, and stream at the same time without anyone slowing down. Find ways to save customers' money by highlighting the value of combining their mobile phones and home internet into a single, easy plan. Help customers manage their home network, showing them how to get a strong Wi-Fi signal in the spots where they need it most. Build trust by explaining why a 100% fiber connection is the most reliable choice for people who work or study from home. Make the switch feel easy by handling the final details in person, ensuring the service is set up exactly how the customer wants it. Qualifications of the Customer Sales Associate Experience in sales or customer support is a plus, but not required. Dependable and consistent in delivering excellent customer experiences and sales. Believes in sincerity over scripts, focusing on real relationships Basic comfort with everyday technology and sales without needing deep technical expertise.

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

Employee discount Professional development assistance Referral program

Work Location:

In person