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Robert Half

Sales Support

Career Insights for Sales Support Assistant

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What they do

A Sales Support Assistant provides administrative support for a sales department, handles customer inquiries and orders, and assists with customer sales and service. Manages recordkeeping and responds to information requests from sales or account managers.

$55,398 / year median in New York

+10% projected growth

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Job Description

Description We are looking for a Sales Support specialist to join our team on a contract basis. This role supports sales operations by managing customer inquiries, coordinating order activity, and helping maintain a smooth experience from initial contact through post-sale follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a fast-paced environment.
Responsibilities:
  • Respond to incoming customer and sales team requests with timely, accurate information and practical support.
  • Assist with order entry by reviewing details, processing documentation, and helping ensure records are complete and correct.
  • Provide post-sale assistance by coordinating follow-up activities, resolving routine issues, and supporting customer satisfaction efforts.
  • Partner with internal sales contacts to track account activity, prepare updates, and keep opportunities moving forward.
  • Support both inbound and outbound sales efforts through outreach, correspondence, and follow-up with customers or prospects.
  • Maintain organized sales records, customer data, and order documentation to help ensure operational accuracy.
  • Help identify and address service or process issues that may affect order flow, communication, or client experience. Requirements
  • At least 2 years of experience in sales support, inside sales, customer service, or a closely related function.
  • Hands-on experience with order entry and administrative support tied to sales activity.
  • Working knowledge of post-sales support processes and customer follow-up practices.
  • Ability to manage inbound and outbound communication professionally and efficiently.
  • Strong organizational skills with close attention to accuracy and detail.
  • Effective verbal and written communication skills in a business environment.
  • Comfortable handling multiple priorities while meeting deadlines in a fast-moving setting.
TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance