Job Summary:

We are seeking a customer-focused and enthusiastic Jewelry Sales Assistant to join our team. The ideal candidate will have a passion for jewelry and a strong ability to connect with customers, offering them personalized shopping experiences. As a Jewelry Sales Assistant, you will assist clients in selecting the perfect pieces for their needs while building lasting relationships that encourage repeat business.

Key Responsibilities:

Customer Service:

Greet customers and provide personalized service to help them choose jewelry items based on their preferences and needs.

Sales:

Drive sales by providing expert product knowledge, offering suggestions, and promoting ongoing offers and promotions.

Product Knowledge:

Maintain up-to-date knowledge about the store's collection, including gemstones, diamonds, precious metals, and brand-specific information.

Merchandising:

Assist in the display and organization of jewelry items, ensuring that showcases are well-presented and stocked.

Handling Transactions:

Process sales, returns, and exchanges in a professional manner, ensuring accuracy in cash and credit handling.

Client Relationship Management:

Build and maintain long-term relationships with clients by following up on past purchases, notifying them of new arrivals or sales, and ensuring their complete satisfaction.

Inventory Management:

Assist in receiving new shipments, conducting regular inventory counts, and ensuring products are safely stored.

Security:

Follow company protocols to prevent loss and ensure the security of valuable jewelry items, including handling high-value transactions responsibly.

Repairs and Custom Orders:

Assist customers with jewelry repairs or custom orders, communicating with the appropriate department or vendor as needed.

Requirements:

Experience:

Previous retail or sales experience, preferably in a luxury or jewelry setting.

Skills:

Strong interpersonal and communication skills, ability to build rapport with customers, and a high attention to detail.

Knowledge:

Basic understanding of different types of jewelry, gemstones, and precious metals (training will be provided).

Professionalism:

Presentable and professional demeanor, with the ability to handle luxury merchandise.

Flexibility:

Willingness to work flexible hours, including weekends and holidays.

Technology:

Familiarity with point-of-sale systems and inventory software.

Qualifications:

High school diploma or equivalent or higher. Proven experience in sales, retail, or customer service. Gemological knowledge or certification is a plus.

Job Type:

Part-time Pay:

$18.00 - $25.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Shift:

Day shift Ability to

Relocate:

Edmonds, WA 98020: Relocate before starting work (Required)

Work Location:

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