A Sales Assistant provides administrative assistance to sales representatives or teams. Provides follow up on sales leads or assists with marketing or recruiting new leads, and compiles sales reports. Works in an office or in a remote location and provides assistance by phone, email or the internet.
We are seeking a customer-focused and enthusiastic Jewelry Sales Assistant to join our team. The ideal candidate will have a passion for jewelry and a strong ability to connect with customers, offering them personalized shopping experiences. As a Jewelry Sales Assistant, you will assist clients in selecting the perfect pieces for their needs while building lasting relationships that encourage repeat business.
Key Responsibilities:
Customer Service:
Greet customers and provide personalized service to help them choose jewelry items based on their preferences and needs.
Sales:
Drive sales by providing expert product knowledge, offering suggestions, and promoting ongoing offers and promotions.
Product Knowledge:
Maintain up-to-date knowledge about the store's collection, including gemstones, diamonds, precious metals, and brand-specific information.
Merchandising:
Assist in the display and organization of jewelry items, ensuring that showcases are well-presented and stocked.
Handling Transactions:
Process sales, returns, and exchanges in a professional manner, ensuring accuracy in cash and credit handling.
Client Relationship Management:
Build and maintain long-term relationships with clients by following up on past purchases, notifying them of new arrivals or sales, and ensuring their complete satisfaction.
Inventory Management:
Assist in receiving new shipments, conducting regular inventory counts, and ensuring products are safely stored.
Security:
Follow company protocols to prevent loss and ensure the security of valuable jewelry items, including handling high-value transactions responsibly.
Repairs and Custom Orders:
Assist customers with jewelry repairs or custom orders, communicating with the appropriate department or vendor as needed.
Requirements:
Experience:
Previous retail or sales experience, preferably in a luxury or jewelry setting.
Skills:
Strong interpersonal and communication skills, ability to build rapport with customers, and a high attention to detail.
Knowledge:
Basic understanding of different types of jewelry, gemstones, and precious metals (training will be provided).
Professionalism:
Presentable and professional demeanor, with the ability to handle luxury merchandise.
Flexibility:
Willingness to work flexible hours, including weekends and holidays.
Technology:
Familiarity with point-of-sale systems and inventory software.
Qualifications:
High school diploma or equivalent or higher. Proven experience in sales, retail, or customer service. Gemological knowledge or certification is a plus.
Job Type:
Part-time Pay:
$18.00 - $25.00 per hour
Benefits:
Employee discount Health insurance Paid time off
Shift:
Day shift Ability to
Relocate:
Edmonds, WA 98020: Relocate before starting work (Required)
