Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Quantum US

Eng- SW Tech Spec I

Entry-Level JobVerifiedNo experience needed

Career Insights for Product Support Engineer

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Colorado data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.

$108,043 / year median in Colorado

+2% projected growth

Explore Career

Job Description

Eng- SW Tech Spec I Quantum US Centennial, CO Job Details 6 hours ago Qualifications Software issue identification Post-sales product instruction Network troubleshooting Engineering equipment malfunctions diagnostics On-site technical support Wireless networking Equipment installation Machine troubleshooting Electronic systems troubleshooting Bug Reporting (Quality assurance practices) User training (technical support) Equipment malfunction response Mechanical troubleshooting Entry level
Debugging Full Job Description Technical Support Engineer:
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.