An Inside Sales Engineer provides technical expertise and phone support as part of a sales team. Provides support for sales presentations including technical information about scientific or advanced technology products. Responds to technical questions from customers or buyers. May assist with solving technical problems after products are purchased or installed.
Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential 'Linc' that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company's website at https://www.lincolnelectric.com.
Location:
Gainesville
Req ID:
29561 Job Responsibilities
Summary of the Position This position is responsible for inside sales and technical service, working in concert with the Technical Services Manager, and has outside sales responsibility with designated national and OEM accounts not currently covered by the field sales group. This individual also represents Harris on certain CGA committees as assigned. This position is based in Gainesville, GA and reports to the Manager of Specialty Products. Key Deliverables Increased sales of Harris products through internal customer calls and external representation with OEM customers.
Increased on-time shipments of product through internal follow-up and completion of ISO documents
Obtain Sales results with assigned customers to meet or exceed annual sales budget
Make Structured Sales Calls to assigned OEM and National Account customers
Generate additional sales leads through inside sales efforts
Compile market information for the spec gas, medical and manifold markets
Develop customer relationships and distribution channels to support continued growth of specialty products.
Provide technical support to outside sales and customers on all Harris equipment products
Train customers on Harris products and capabilities
Keep Travel & Expense costs at or below annual budget Key Accountability Metrics Successful execution of the key responsibilities will result in the following - Increased sales of specialty and industrial products through the distribution channel. This will be measured in monthly executive summaries and sales reports.
Increased sales of specialty and industrial products through the OEM channel. This will be measured in monthly executive summaries and sales reports
Increased customer satisfaction as measured in monthly on-time shipment metrics
Increased sales in the OEM channel. This will be measured in monthly executive summaries and sales reports.
Completion of monthly sales calls confirmed on executive summaries submitted monthly.
Increased sales through inside sales and technical service duties as reported on monthly sales reports.
Continuous compilation of market data used to target specific customers and applications for Harris equipment sales.
New relationships developed with existing customers and new customers as measured by increased orders specific to those accounts.
Increased support for field sales activities and their interaction with distributors and end-users.
Increased customer knowledge of Harris products and equipment through distributor training with key accounts.
Utilization of computer, phone, databases and other tools to complement the day-to-day activities interacting with customers and internal personnel
Meeting of budget goals for travel and expenses.
Job Requirements
Education and/or Experience Required 2-4 years' experience in a field related to gas pressure and flow control equipment
High School diploma
Working knowledge of ERP as related to inventory, production and customer service
Working knowledge of Microsoft Word and Excel Preferred 2-year degree in a science or engineering related field Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.