Receive correspondence from external and internal customers which must be handled on a timely basis. Task will include RFQ's, technical assistance/support, factory support, technical product support, delivery expediting, Facilitate customer application requirements for their product selection, sizing, and assembly Ensure that inside efforts are aligned with the production team Support JHC accounting department with problem invoices, returns, and general customer account information Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times Work closely with and support the JHC product principals when required to do so Attend and participate in required trainings Participate in the after hour and weekend 'On-Call' rotation Procure product and product information for customers Be a team player, and work well as group Accurately complete quotes, order entry, and purchase orders Always build and cultivate solid relationships This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected. Regular and predictable attendance is essential for this position.

PLEASE NOTE

John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com (mailto:careers@johnhcarter.com) Experience Required Minimum 2+ years of Inside Sales experience In the absence of a specific Control Valve or Valve Automation background, experience with other industrial instrumentation/equipment sold into the chemical, petro-chemical, refining and oil & gas industries will be considered • An understanding of Project Level sales processes is also preferred Preferred Preferred in industrial equipment environment - preferably Fisher Control Valves & Fisher Regulators Education Required High School or better Bachelors or better in Engineering or related field Preferred Community College/Vo-Tech or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.