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Canon U.S.A., Inc.
Analyst, Sols PTS
Career Insights for Sales Support Engineer
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What they do
A Sales Support Engineer provides technical support to business clients that have purchased scientific or advanced technology products or services, and provides engineering expertise as part of a sales team. Works to diagnose and solve technical problems for clients and helps clients to install or implement new technology.
$101,646 / year median in New Jersey
+5% projected growth
Job Description
Analyst, Sols PTS Canon U.S.A., Inc. $76,150-114,040 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. 401(k), profit sharing, remote work United States, Jersey, Burlington 300 Commerce Square Boulevard (Show on map) Aug 06, 2026 Analyst, Sols PTS
Location US-PA-Philadelphia | US-NJ-Burlington
Company Canon U.S.A., Inc. Requisition
ID 34716
Category Product Support Position Type Full-Time Workstyle Hybrid About the Role Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services. Your Impact- Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls.
- Participates in on-site visits to customers for meetings, surveys and inspections.
- Meets with customer IT staff as technical advisor.
- Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation.
- Collaborates on the installation and integration of products and product applications.
- Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions.
About You:
The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.- Relevant business experience relating to printing pre-sales/post
- sales support in Large Format, office and production environments.
- Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF.
EPS, PDF
).- Able to use and operate Postscript/PDF file handling tools
- Acrobat Pro Distiller, etc.
- Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Certified Color Management Professional Master; Additional Datastream knowledge
- AFP, VIPP, PPML and LCDS/Metacode a plus.
- Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years
- Employee referral bonus
- Employee discounts
- "Dress for Your Day" attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome kit and official merch you can't get anywhere else
- Based on weekly patent counts issued by United States Patent and Trademark Office.
- This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).