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NEOGOV
Sales Engineer (Higher Education)
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What they do
A Sales Engineer specializes in selling scientific or advanced technology products or services. Provides engineering expertise as part of a sales team. Offers technical demonstrations, identifies or modifies products to meet specific customer requirements and assists with solving technical problems after products are installed.
$125,684 / year median in the U.S.
-21% projected decline
Job Description
This is a Remote role within the United States with a minimum travel of 6 times a year to travel locally, regionally or nationally to support Sales. For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities. We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution. At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life. Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference. Valued partners on the Revenue Team and across the company, NEOGOV Sales Engineers serve as product experts, lead technical demonstrations and influence our product roadmap through cross functional teamwork. A role for a motivated, organized professional with an aptitude to perform, solve problems, manage projects and collaborate in a fast-paced environment to help meet NEOGOV Revenue goals. This posting is for an existing vacancy Develop & maintain expert level product knowledge of all assigned NEOGOV brand products through ongoing self-study or departmental training, product training, and observing customer calls Translate prospects' strategic goals, manual processes and business requirements into NEOGOV product solutions via Sales Demonstrations, POC's and RFI/RFP Responses specific to Higher Education Lead value based conversations within technical product demonstrations, uncovering key prospect priorities for Higher Ed institutions and build value for Ellucian partnerships Design, validate, and present technical solutions or enhancements to share with prospective customers and NEOGOV teams Keep pipeline deals, POC's, RFP's, and assigned project work on track by maintaining up to date and accurate CRM records, calendars, and project management tools Respond to daily product functionality questions from sales team over social collaboration/email channels; surfacing question trends for training opportunities Serve as peer mentors for Sales team members to improve product knowledge and enhance discovery demonstrations Participate in NEOGOV Product Councils to articulate sales metrics, product demonstration trends, and competitor information to guide roadmap conversations Assist marketing and training teams with updates to sales enablement resources, including maintenance/troubleshooting of demonstration sites Support sales trainers with new hire and transfer onboarding by delivering sales product trainings Present and facilitate sessions at NEOGOV's annual User Conference and Ellucian E-Live, as needed. Able to engage audiences to clearly present value-based demonstrations and/or training Able to work cohesively in a close team environment Able to stay organized within a fast-paced environment and multiple projects alongside assigned support, driving effective sales demonstrations Excellent written and verbal communication, customer relations, and organization skills Can-do, creative spirit, with a strong focus on exceptional customer and internal partner service Translating manual or complex business requirements into best in breed product/features Problem solving skills including listening for cues to adapt conversations to meet customers or internal partner needs, advancing sales opportunities Ability to work independently, managing tight project deadlines What You Have 2+ years experience using