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Engineer Technical Specialist 4: 148229
Career Insights for Product Support Engineer
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Based on Washington data
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What they do
A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.
$108,138 / year median in Washington
+8% projected growth
Job Description
Engineer Technical Specialist 4: 148229
Global Technical Services
- Renton, Washington
CONTRACTOR
Posted 06/2026 Job Description Job Summary Perform technical integration activities supporting engineering tools, processes, risk management systems, and visibility enhancements. Analyze engineering data, performance metrics, and organizational requirements to support business operations and project objectives. Coordinate with cross-functional stakeholders to improve business systems, maintain configuration control, and support engineering process implementation. Requirements Job Details- Manufacturing Facility
- 737 Systems
- 5x40, 1st Shift, 8:00 AM - 4:30 PM
- Must be a U.S. Citizen Education & Job Requirements
- Associate's degree or higher
- 3+ years of experience in customer support
- Able to read, write, speak, and understand the English language
- Ability to read, interpret, and apply technical drawings, blueprints, schematics, or maintenance manuals Preferred Skills
- 5+ years of experience or an equivalent combination of education and experience Job Duties & Functions
- Perform studies, analyses, trend evaluations, variance assessments, impact assessments, and risk assessments to determine impacts and constraints involving product development, production rates, process improvements, and program initiatives
- Collect, analyze, and validate engineering performance metrics to support business needs
- Coordinate organizational requirements and engineering data to support operational objectives
- Collaborate with managers, engineers, manufacturing personnel, suppliers, and stakeholders
- Improve business systems and implement best practices that support project decision-makers
- Guide training activities and provide subject matter expertise in the utilization of processes, tools, and engineering design integration
- Assist with plans and processes to ensure products meet technical, data, regulatory, and company requirements
- Maintain configuration control throughout engineering and business processes
- Act as the primary contact for establishing stakeholder requirements and project objectives
- Support technical integration efforts related to engineering tools, processes, risk management systems, and dashboard visibility enhancements Physical Requirements & Environment
- Onsite Full Time
- 1st Shift
- Non-Safety Sensitive Position TeamGlobal Benefits
- Medical, Dental, Vision, 401 (k), and more!
- TG Rewards Program
- Employee Referral Program Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.