POSITION SUMMARY

As an Education Sales Consultant at Harper Ellis Hair Co. you will be a front-line seller responsible for converting leads into enrolled attendees in the company's education programs. Effectively all of this person's time is spent on direct selling activity: outreach calls, follow-up, sales conversations, and pipeline management in the CRM. This role does not design sales systems, does not manage other reps, and does not set program pricing; it executes the outreach cadence, training, and process built by Sales, Revenue Operations, and the Inside Education Sales Manager. The Education Sales Consultant partners with CX, Marketing, Revenue Operations, and the Education & Events team as needed to close enrollments and route non-education needs appropriately. This is a full-cycle, commission-driven sales role for someone who is a driven, consultative closer

• comfortable guiding stylists toward the program that best fits their goals while confidently driving qualified leads.

ABOUT HARPER ELLIS HAIR CO.

Harper Ellis Hair Co. is devoted to raising the bar in the extension industry—from our unmatched education, stylist-first customer service, and untouchable hair quality. We believe there's an extension method for everyone. Our quality changed the industry standard, and we're here to keep raising the bar. Our core values are the backbone of our business and guide our hiring process: Inspirational, Disciplined, Transparent, Accountable, Aligned, and Results-Oriented.

BENEFITS & CULTURE

Harper Ellis Hair Co. is proudly headquartered in the heart of charming downtown Fort Smith, Arkansas, where our team works from a newly renovated historic building that blends character, creativity, and modern innovation. As we continue to grow — with exciting expansion plans already underway — we're building more than an extension brand; we're building a company for passionate people who want to make an impact. Located in a vibrant, walkable downtown filled with local restaurants, different cultures, and community spirit, our Harper Ellis HQ offers the perfect balance of small-town warmth and big-vision ambition. Along with our collaborative, forward-thinking environment, Harper Ellis Hair Co. provides competitive benefits including 401(k) matching, health, dental, and vision insurance, plus paid time off — because we believe investing in our team is just as important as investing in our future.

KEY OBJECTIVES

Direct Selling

• Works assigned leads (inbound and marketing-generated) through the full sales cycle: initial contact, qualification, program fit, and close
• Follows the outreach cadence and talk tracks set by the Inside Education Sales Manager
• contact frequency, sequencing, and channel mix (call/email/text)
• Presents and explains program details, pricing, and enrollment logistics accurately, based on current published pricing and policies
• Handles objections and follow-up to move qualified leads to close within expected timelines
• Processes enrollments accurately
• correct program, cohort/date, and seat count
• and completes any required handoff steps
• Maintains personal pipeline hygiene and forecast accuracy in the

CRM:

timely, accurate notes, stage updates, and next steps on every lead

• If a customer expresses interest in hair products during an education sales conversation, helps them complete that purchase or points them to the right resource
• a natural extension of good service, not a separate sales motion Cross-Functional Partnership
• CX/Retention
• coordinates on any account-level service needs (e.g., reactivation, cart recovery) that come up during education sales conversations, per the handoff protocol
• Marketing
• flags lead quality or timing issues to the Inside Education Sales Manager rather than directly to Marketing
• Education/Curriculum
• relays customer questions about program content or scheduling that fall outside published materials Reporting & Communication
• Participates in regular 1:1s and team huddles with the Inside Education Sales Manager
• pipeline review, coaching, blockers
• Reports personal pipeline and forecast status weekly

TECHNICAL COMPETENCIES

• Full-cycle sales execution
• outreach, qualification, objection handling, and closing
• Consultative selling approach; comfortable guiding stylists to the right program fit
• Confident phone, email, and text-based sales communication
• CRM pipeline management and forecast accuracy
• Comfortable working in a straight-commission, no-quota-floor compensation structure
• Clear, professional written and verbal communication with prospective students and internal partners

METRICS & PERFORMANCE INDICATORS

• Base salary: $30,000 per year

Commission:

10% straight commission on personally closed seats, with no quota floor

Attribution:

individual

• paid only on enrollments personally closed by this Consultant
• Lead assignment: round-robin, ensuring equal lead distribution across the team

PREFERRED EDUCATION & EXPERIENCE

• Prior experience in commission-based or full-cycle sales, admissions, or enrollment roles
• Comfortable with outbound outreach and a high volume of daily sales conversations

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Occasional travel may be required

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Harper Ellis Hair Co. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms — both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@harperellishair.com.

Pay:

From $30,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person