Outbound Sales Call warm leads and prospective clients from our database to introduce our products and services. Qualify leads, identify customer needs, and pitch appropriate solutions or packages. Follow up with prospects via phone and email to move them through the sales pipeline. Meet or exceed weekly and monthly sales quotas, conversion metrics, and activity targets. Inbound Customer Service Support Answer incoming customer calls, emails, and live chats in a friendly, professional manner. Resolve customer questions, issues, and technical problems quickly. Identify cross-selling or up-selling opportunities during service interactions when appropriate. Document all customer interactions and sales updates accurately in the CRM system. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.