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Auberge du Soleil
Sales & Events Coordinator
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Based on California data
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What they do
A Sales Coordinator coordinates and provides administrative support for a sales representative team. Manages schedules and communications for sales representatives. Organizes materials for sales presentations and promotions. May gather product information, process customer orders or provide customer service after sales. Manages sales data and documentation.
$58,393 / year median in California
+3% projected growth
Job Description
Company Description Inspired by the south of France, and infused with California soul, Auberge du Soleil features wine country's most luxurious accommodations, spectacular valley views, a Michelin Star Restaurant, and a tranquil wellness retreat reserved exclusively for hotel guests. Nestled within a 33-acre hillside olive grove, the "Inn of the Sun" is celebrated for delivering passionate, intuitive service that embodies gracious Napa Valley hospitality. The 50 residential-style rooms, suites and private maisons set the stage for romance in the seclusion of the adult-oriented environment. The property is a long-standing member of Relais & Châteaux, an international association of outstanding boutique properties known for their excellence in hospitality and the culinary arts, and the flagship hotel for the Auberge Collection. Job Description The Sales & Events Coordinator supports the Group Sales and Private Events teams conducting a variety of cross-functional tasks to assist the department meet/exceed its revenue goals. The ideal candidate will be detail-oriented, highly organized, and possess strong verbal and written communication skills. Previous experience with digital platforms, such as Delphi, for accurate and efficient management of group bookings, events, and catering operations. Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are: Consistent data entry of all group, social and wedding inquiries into the Delphi program management platform. Generate weekly Delphi reports for improved sales and catering pace and forecasting Manage third-party RFP platforms (e.g., CVENT, HopSkip, The Knot) for accuracy and content/image/offer updates and to generate lead/turn-down reports Work with group sales and event managers to coordinate VIP and site arrival amenities and assist with pre-planning site inspections and meetings. Serve as an interim point of contact for Sales Group Turnovers until assigned to Event Managers. Review and audit all executed contracts from Sales to confirm key program highlights, concessions, timing, and space conflicts. Maintain Delphi Administrator responsibilities, including event bookings, menu updates, and space availability management. Assist with Event Order creation, contract turnover, deposit processing and final billing. Communicate program details regarding upcoming events to internal teams, and managing details for client and internal events as assigned to ensure smooth event execution Prepare and distribute BEOs and Group Resumes to internal teams for weekly meetings and daily updates. Create and distribute all program/event-related materials such as event menus, signage, and floor plans. Manage daily event agendas and internal communication, ensuring all teams are informed. Support internal meetings, including BEO and Group Resume meetings, and track Coordinator needs (e.g., Alice Tickets, client collateral). Provide updates for the weekly Catering pace report and assist with internal event planning. Coordinate internal event requests with Talent & Culture, Front Office, AV partners, and other operational departments. Assist in the development of group and social event resumes, amenities, and related tasks. Maintain office organization, inventory supplies and logo'd amenities, and assist with inventory management and ordering. Assist the Director of Events and Event Managers with Banquet Event Orders (BEOs) for weddings, social, corporate, and internal events, ensuring all documentation is accurate and timely. Track and resolve issues or conflicts related to event scheduling and logistics. Acts as liaison to Experiences team and the Food & Beverage teams, managing space holds and communications around space conflicts. When department heads are unable to attend a meeting, this position will attend in their absence and represent the entire department