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Elwood Professional

Customer Success Specialist

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Job Description

Customer Success Specialist Elwood Professional - 3.6 Torrance, CA Job Details Contract $35 - $45 an hour 14 hours ago Benefits Paid holidays Health insurance Dental insurance Vision insurance Referral program Qualifications Customer communication Performance dashboards Customer training Customer relationship building Sales analytics & reporting tools Team leadership Managing clients in a customer support role Collaboration with product development teams Driver's License Leading team collaboration initiatives Technical training CRM system proficiency Cross-functional communication Full Job Description Customer Success Specialist Join an innovative mobility team shaping sustainable transportation and creating exciting opportunities for professional growth. Company Profile Join an innovative mobility team where you'll support customers, build strong relationships, and help deliver a seamless experience with emerging sustainable transportation solutions. This opportunity combines customer success, problem-solving, and cross-functional collaboration within a fast-moving startup environment backed by a global automotive leader. What's in it for you? Elwood Professional associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive And More!

Customer Success Specialist Details:

Contract position $35.00 to $45.00 /hour Weekend work required First Shift (Monday through Friday from 08:30am to 05:00pm) Support customers and build strong, lasting relationships. Help deliver a seamless customer experience for emerging mobility solutions. Partner cross-functionally to resolve issues and improve customer satisfaction. Join an innovative, fast-moving startup environment backed by a global automotive leader.

Customer Success Specialist Qualifications:

3-5 years of B2B Customer Success, Onboarding, or Account Management experience; relevant experience may substitute for a degree. Strong customer-facing communication, training, onboarding, relationship-building, and technical conversation skills. Experience leading teams/training, collaborating cross-functionally, and managing customer feedback with Product/Engineering. Strong CRM and reporting skills; HubSpot preferred, with experience managing pipelines, dashboards, account health, and workflows. Automotive, EV, fleet, logistics, transportation, SAP, or sales/account growth experience preferred; valid driver's license and ability to lift 50 lbs. required. Applicant may be subject to a background check Pre-employment drug screen (Excluding THC) is required as a condition of employment A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization. How to

Apply:

Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com! Liz Spears 4111 Central Avenue Columbus, IN 47203 (812) 657-0800

•See above for qualifications

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Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Bonuses/Stipends
  • Health Insurance